Human Resource Technology Specialist - PlayCore

Description

Summary

We're seeking an HR Technology Specialist to support and optimize our HR systems. In this role, you'll manage daily HRIS operations, ensure data accuracy, troubleshoot issues, and develop reports and dashboards that provide actionable insights for HR and business leaders. This hybrid role blends technical problem-solving with the ability to translate data into meaningful workforce insights.

Key Responsibilities

System Operations & Administration

• Manage HRIS user access, security, and day-to-day system operations.
• Process transactions, monitor workflows, and perform routine configuration updates.
• Conduct regular audits and resolve data errors to maintain data integrity.
• Support and test upgrades, patches, and new feature releases.
• Triage and resolve user-reported issues via the ticketing system, escalating as needed.
• Develop and maintain end-user documentation, job aids, and FAQs.
• Provide user support and training sessions to HR staff and managers.

Data Management & Analytics

User Support & Training

Competencies

Computer Skills

Other Skills

Qualifications

PlayCore and its family of brands considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status.

Qualifications

Education

Bachelors of Human Resource Administration (preferred)

Bachelors of Information Technology (preferred)

Experience

Demonstrates a continuous improvement mindset, proactively identifying opportunities to streamline processes, improve system performance, and enhance the employee experience (preferred)

Strong organizational, analytical, and problem-solving skills (preferred)

Experience with reporting and analytics tools, ticketing systems, and MS Office. (preferred)

3 years : 3 years' of HRIS experience preferred (UKG, Workday, SAP, Oracle, ADP, etc.) (preferred)

Skills

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.