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Field Service Engineer

Field Service Engineer

Osprey Engineering SolutionsHome and Field Based, GB
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Were looking for Field Service Engineers with experience in the purification industry, to join an independent hydraulic engineering and filtration specialist.

As a Field Service Engineer, youll carry out servicing, fault diagnosis and audits at customers sites on a range of filtration and separation equipment, hydraulic systems, and mechanical and electrical control systems.

Based in the South / Midlands of England, the role will include travel around the UK. This is a varied role covering different industries and many different applications.

Although a hands-on role, the Field Service Engineer will be expected to generate sales leads and discuss with customers additional work scopes in line with growing the business.

Key Duties & Responsibilities

  • Maintain compliance with legislative and environmental requirements (H&S) and ensure risk assessments and method statements have been utilised
  • Plan and coordinate work in an efficient manner liaising with Service Administration, Project Management, third party suppliers and end customer
  • Efficiently carry out all Service works as per contract and provide timelines to deliver an outstanding service for the customer
  • Provide assistance and support on a consultancy level to the customer
  • Provide technical support both internally and to customers in preparation of work execution such as risk assessment, method statements, permits to work etc.
  • Ensure that parts, materials, and equipment are in line with specifications
  • Manage and deliver reports in a timely manner as required for both internal and external visibility
  • Have a visionary Sales approach to provide add-on and new work lines with customers, thereby contributing to the growth of the business

Expectations, Skills & Experience

  • Experience working in a busy Service department supporting blue chip clients
  • Experienced engineers with skill sets gained within the Purification sectors
  • Experience working in a field / remote service role supporting an expanding customer base
  • Experience planning and executing day-to-day Service tasks of Installation, Maintenance, Servicing and Commissioning of varied equipment in accordance with current industry legislation and within contract and budget
  • Willingness to work away from home on occasion (as required)
  • Flexibility with working hours to suit the business needs (Breakdowns, Callouts etc.)
  • Offshore travel of a period of 5-7 days occasionally through the year will be a requirement.(No more than 4-5 times a year with plenty of notice)
  • Work split will be approx. 50% on the road, 50% working from home (with occasional requirement to support the southern workshop in Portsmouth)
  • Education & Qualifications

  • Professional qualification or proven track record of gained skills with the ability to work across multi disciplines (electrical and mechanical) competently and safely
  • Minimum of 5 years experience within the purification industry and a good process knowledge of Filtration and other purification systems
  • Strong communication and interpersonal skills with the ability to manage both internal junior / trainee engineers, sub-contractors, and the end customer
  • Excellent IT skills (Excel, Word, PowerPoint) and the ability to stay organised whilst multi-tasking
  • Ability to fault find both to a basic electrical and mechanical level
  • Hands-on with installation, repair, modification work which includes various pipe work formats, electrical control systems (PLC literate basic) installed across Industrial, Food & Beverage and Health Care sectors
  • Ability to understand electrical, mechanical, and P&ID drawings
  • Benefits

  • Company vehicle
  • Tools
  • Hybrid working available
  • Company pension
  • All Company workwear and PPE provided
  • Contact Steve today to learn more about this Field Service Engineer role, or click below to get started with your application right away.

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    Field Service Engineer • Home and Field Based, GB