Lending Technology Analyst (Primarily supports Business Lending)

Please reference the schedule and minimum qualifications listed below before applying.

If you need assistance with filling out our application form or during any phase of the application interview or employment process please notify our Human Resources Team at option 1 or email and every reasonable effort will be made to accommodate your needs in a timely manner.

Job Summary

Technology analyst for various loan origination systems (LOS) and / or servicing platforms. Responsible for research and analysis of lending processes to solve for business regulatory and compliance efficiency needs. Assists in the development service and support of lending software platforms and databases through coordination with IT and other internal and external resources. Acts as a main resource to the Business Lending team regarding questions enhancement requests and reporting needs.

Job Description

To be effective an individual must be able to perform each job duty successfully :

• Act as administrative expert of the LOS / platform by keeping product knowledge up to date evaluating and modifying system performance and making recommendations for future upgrades.
• Identify the most effective way to utilize the LOS / platform to satisfy business requirements using both standard and custom functionality.
• Consult with business units and leadership to identify potential areas of gained efficiency process improvement and / or automation.
• Collaborate with key strategic partners such as third-party vendors and internal departments to resolve software hardware and communication issues.
• Lead audit remediation efforts system access clean-up efforts and analysis of appropriate access rights.
• Provide research analysis high-level design and estimates for end-user technology solutions.
• Coordinate implementation and rollout of technology solutions including communicating changes to appropriate business units and training teams.
• Perform daily tasks including updating rates in appropriate LOS adding and deleting users reviewing core data load completing purge process and reviewing exception reports.
• Manage interface and monitor system performance with other third-party applications that work in connection with the LOS / platform ensuring timely updates and enhancements are done as required.
• Create maintain and generate reports using the LOS / platform MACU and other data sources.
• Provide daily support to end users regarding usage of the system and deliver prompt resolution to questions and concerns.
• Lead project initiatives and monthly team project meetings as needed.
• Understand and adhere to the companys risk and regulatory standards policies and controls in accordance with the companys risk appetite. Identify risk-related issues needing escalation to management.
• Remain current on all regulatory changes affecting compliance to ensure systems are up to date.
• Review profiles security settings and loan setup settings in the LOS / platform and other integrated applications.
• Assist cross-functionally with other softwares such as but not limited to ICE Encompass Akuvo Aperture Abrigo Sageworks Blend.
• Model the MACU way behaviors by exhibiting mutual trust and respect honesty and integrity professionalism and accountability.
• Perform other duties as assigned.

KNOWLEDGE SKILLS and ABILITIES

The requirements listed are representative of the knowledge skills and / or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Experience

Minimum of five years in lending and operations is required.

Background in product ownership and / or system administration preferred.

Education

Bachelors degree in Business Administration Finance or related field or 3 additional combined years of experience in a progressive financial lending role.

Licenses Certificates Registrations

N / A

Managerial Responsibility

Has no supervisory / managerial responsibilities.

Computer / Office Equipment Skills

Language Skills

Other Skills and Abilities

PHYSICAL ABILITIES / WORKING CONDITIONS

Physical Demands

Ability to sit talk and hear consistently.

Ability to stand walk and use hands to handle or reach occasionally.

Vision Requirements

Close vision (clear vision at 20 inches or less)

Distance Vision (clear vision at 20 feet or more)

Weight Lifted or Force Exerted

Ability to lift up to 10 pounds occasionally.

Environmental

There are no unusual environmental factors.

Noise Environment

Moderate noise (business office with computers and printers light traffic).

Mountain America Credit Union is an EEO / AA / ADA / Veterans employer.

Required Experience :

IC

Key Skills

Business Process,Active Directory,Customer Service,Information Technology,HIPAA,Information Security,Infrastructure,Linux,Project Management,Nist,Risk Assessments,Procedures,hardware,Data Analysis,Technical Support

Employment Type : Full-Time

Experience : years

Vacancy : 1