Nordic Speaking Customer Service for Social Media industry

Nordic Speaking Customer Service Representative

Patrique Mercier Recruitment is excited to announce a unique opportunity for a Nordic Speaking Customer Service Representative within the dynamic Social Media industry. As the leading agency for candidates seeking jobs in their native language across various countries, we pride ourselves on our specialized recruitment in sectors including gaming, healthcare, retail & e-retail, travel, and telecommunications, among others. Our recruitment process is designed to align exceptional talent with premier employers, ensuring a mutually beneficial match that leads to career satisfaction and growth. This position is perfect for individuals passionate about providing outstanding support in a vibrant industry, where social media plays a vital role in connecting brands with consumers. With Patrique Mercier Recruitment, you will be joining a project owned by The House of Mercier, which is dedicated to helping candidates find their dream job abroad. If you possess strong customer service skills and are fluent in a Nordic language, we encourage you to apply for this exciting role and contribute to an engaging team that strives for excellence in customer satisfaction and community engagement.

Responsibilities

• Provide exceptional customer service through various social media platforms in a Nordic language.
• Respond promptly to customer inquiries and resolve issues effectively.
• Engage with customers and build relationships through social media interactions.
• Monitor social media channels for customer feedback and trends.
• Collaborate with internal teams to enhance customer experience and ensure brand consistency.
• Assist in creating and updating FAQs and customer support resources.
• Analyze customer interactions and provide feedback for process improvements.