Operations Specialist - Financial

Job Description

Job Description

Operations Specialist

Are you a credit union or bank Operations / Customer Service Rep or a Head Teller with the energy, experience, and desire to move forward? Do you enjoy interacting with members / customers and solving problems? Are you looking for less sales pressure, less stress and a better schedule?

AllCom Credit Union in Worcester has been proudly providing financial services to our members for over 100 years! While a small financial institution, we continue to prosper because of the loyalty of our members, the dedication and energy of our employees, and the excellence of our savings and loan products. We invest in our employees and provide new opportunities wherever possible in a small institution.

Full Time Position but could be part-time for the right candidate. There is flexibility in creating a work schedule for the right person but does include working a five day schedule, Monday-Friday.

The right person is an experienced, hands-on Operations Specialist who will :

• Oversee the day to day management of debit and credit card programs
• Provide call center support for online services
• Monitor escrow accounts and coordinate timely payments
• Coordinate receipt of legal title for all vehicle loans
• Complete quality control reviews on consumer loan and mortgage files
• Provide support for daily Branch and Loan Operations

This person must be flexible, multi-tasking, detail-oriented, and enjoy working with members and with numbers. No two days will be the same!

Requirements : minimum 2 years work experience, credit union / bank / financial institution preferred, general knowledge of loan products, high school diploma / equivalent. Experience in a bank or credit union as a teller, operations specialist, service rep or customer service in a retail environment preferred . We think this is a unique job for a unique candidate whose skills are well-rounded, who understands the complexities of working in a small organization, and whose passion is providing accurate and outstanding service! While we love sales, we start with service.

If this sounds interesting, we would love to hear from you. Send your resume to hiring@allcomcu.org.

Job Posted by ApplicantPro