Information Technology Technician

Job Description

Job Description

Position Title : Information Technology Technician

Department : Information Technology

Reports To : Information Technology Supervisor

POSITION SUMMARY

The primary goal of the Information Technology Technician is to ensure the continuing functionality of Tarzana’s mission critical software applications and to maintain computing equipment on which the applications operate. The position is responsible for the configuration, installation, and administration of specifically assigned mission-critical software applications. The Information Technology Technician receives supervision and task assignments from the IT Supervisor. The Information Technology Technician will set-up, install and configure hardware; support and troubleshoot software application and hardware problems; work with vendors; assist in the selection and evaluation of products and vendors; and handle day-to-day troubleshooting of certain mission critical applications. The Information Technology Technician will act as a key source of customer support for assigned applications.

HOURS

8 Per Day / 5 Days Per Week

Benefits Package

• Medical Insurance
• Dental Insurance
• Vision Care Plan
• Life Insurance
• Paid Holidays
• Flexible Spending Account (FSA)
• Paid Vacation Time
• Sick Time
• 401(k) Retirement Plan
• Competitive wages
• Stability and career advancement
• Continuing Education Opportunities

CATEGORIES OF DUTIES

EDUCATION / EXPERIENCE

BS or High School Diploma and A+ Certification or 2+ years of progressive troubleshooting experience with network-based software applications. Demonstrated ability to work independently and troubleshoot problems with speed and efficiency is required.

SETTING

Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency.

EQUAL OPPORTUNITY EMPLOYER

Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices.

ADA REQUIREMENT

Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.