Service Technician

Job Description

Job Description

Job Summary : We are looking for an Express Service Technician to join our growing team! The day-to-day duties include performing maintenance services / recalls, etc on specific vehicles.

About us

Mercedes-Benz of North Haven is apart of the Mauro Motors Automotive Group, a family owned and operated automotive company that has been in business for over 3 decades and known as the experts in Connecticut for the Sales and Servicing of German Luxury Vehicles and Quality Pre-Owned Cars and Trucks. At Mauro Motors, with over 300+ employees, we know that our people and collectively, our team(s), combined with upholding our core values, are the elements that will set us apart from our competition and lead the company towards growth and prosperity. Our mission at Mauro Motors is to build a great company, with great people, that generate great results. We firmly believe that to achieve this, we must follow, maintain, and protect the Mauro Motors Core Values, set forth below :

We Strive to Be Excellent

We Win

We are Persistent and Consistent

We Understand the Value of Reputation

We are Team Oriented

We Collaborate and Communicate

We Care About Our People

Benefits

Industry Leading Competitive Pay Plans (We Grow, You Grow)

Performance Bonus Plans

Full Medical Benefits (Health, Dental, Vision)

PTO Policy up to 3 Weeks per Year

Sick Leave

401(k) Matching Plan – up to $5,000 dollar for dollar match per year

Industry Leading Training – live onsite, offsite, and virtual

Employee Discount (Sales, Service & Parts)

Responsibilities

Perform work specified on the repair order with efficiency and in accordance with dealership

Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment

Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.

Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs

Execute repairs under warranty to manufacturer specifications

Qualifications

2+ years of Service Technician experience preferred

High school diploma or equivalent, ASE Certification required

B level qualifications, including Diagnostic, Electrical and Engine Repair

Dexterity, requiring a steady hand, excellent hand-eye coordination

Mechanical and troubleshooting skills and ability to operate electronic diagnostic equipment

Excellent customer service skills and basic computer competencies

Positive, friendly attitude, along with an eagerness to improve

Enjoy working in a dynamic environment

Teammate with ability to collaborate with others effectively

Ability to learn new technology, repair and service procedures and specifications

Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.