Membership Services Specialist

Membership Services Specialist- Full-Time - Owasso OK

Position Summary :

The Membership Services Specialist is responsible for designing coordinating and executing strategic membership engagement initiatives that strengthen member recruitment retention and overall satisfaction. This role serves as a primary connector between the Chamber and the local business community by promoting programs increasing visibility nurturing relationships and supporting the Chambers mission to grow Owasso.

General Responsibilities :

• Demonstrate a strong understanding of the Chambers mission and articulate the value of membership to prospective and existing Investors.
• Develop implement and actively manage a personal sales and engagement action plan.
• Collaborate closely with the President / CEO and Chamber staff to support organizational goals.
• Serve as the primary point of contact for member inquiries onboarding and support.
• Conduct personal visits to new Partners and engage with members to understand business needs relaying information to relevant Chamber departments.
• Work with the Programs Manager and Chamber committees to increase member involvement and influence retention.
• Maintain an active and organized prospect list within the Chambers CRM database.
• Make phone calls confidently; follow up consistently with leads members and lapsed accounts.
• Work efficiently under timelines deadlines and periods of high activity.
• Uphold model and encourage adherence to the Owasso Chamber Employee Handbook.
• Professionally represent the Chamber at events and throughout the community.
• Attend Chamber events programs weekly staff meetings and applicable training sessions.
• Assist with planning and executing all Chamber events and programs throughout the year.

Membership Recruitment & Retention

Ambassadors

Leadership Owasso

Annual Investment Campaign

Executive & Board of Directors Support

Qualifications :

Preferred Skills :

Pay and Benefits :

Work Environment :

Required Experience :

IC

Key Skills

Criminal Justice,Account Payable,Economics,Front End,Facilities Management,Domestic

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 40000 - 45000