Community Engagement Coordinator

Community Engagement Program Coordinator

The City of Eugene Parks and Open Space Division is seeking a Community Engagement Program Coordinator to play a vital role in connecting the community with the division. This position is responsible for fostering positive relationships through strategic communication, outreach, and public engagement efforts. The coordinator collaborates with internal teams, leads engagement initiatives, and supports transparent, inclusive communication with a diverse public.

You are a strong communicator who can transform complex program information into clear, engaging content. You enjoy building connections with the public and helping community members better understand city services and initiatives. Social media is your wheelhouseyou're excited to be the Division's go-to expert in digital engagement. You thrive in a collaborative team environment but are equally comfortable working independently and managing multiple priorities. You're detail-oriented, love a good research project, and can handle fast-paced, dynamic work. You have an eye for strong graphic design, can craft compelling messaging, choose the right photo, and guide visual content creators. You bring a passion for equity-focused community building.

Department : Public Works / Parks and Open Space Division

Salary Range : $34.77 - $43.33 / hourly; $72,321.60 - $90,126.40 / annually. Effective 7 / 1 / 2025 AFSCME positions will receive a 2.8% increase in salary. The City of Eugene determines starting pay within the range based on relevant education and experience as provided by the applicant in their application materials.

Benefits : Please click on the Benefits Tab to view the City of Eugene's competitive package options.

Supervisor : Kelly Shadwick, (541) 682-4901

Location : 1820 Roosevelt Blvd., Eugene OR 97402

Work Schedule : Full time, Monday - Friday, 8 : 00 a.m. - 5 : 00 p.m.

Examples of Duties Performed

Duties may include but are not limited to the following :

• Write and edit outreach materials for print and digital platforms including the Parks website, social media, newsletters, brochures, and reports.
• Draft press releases and provide written responses to inquiries from the public, partner agencies, and other city departments.
• Produce regular publications such as the monthly newsletter and annual Parks and Open Space reports.
• Lead public outreach efforts to inform community members, neighborhood groups, and park user groups about Parks initiatives.
• Solicit community input and promote opportunities for involvement.
• Represent the Division at events and respond to public requests for information and materials in a timely, helpful manner.
• Promote special events such as volunteer work parties, park dedications, and grand openings.
• Manage the Division's social media presence, including content creation, scheduling, and response management.
• Set long- and short-term social media goals, evaluate performance, and make data-informed recommendations.
• Monitor trends and emerging platforms to guide the Division's strategy.
• Ensure accurate, up-to-date content on the Parks website and support overall web communication needs.
• Track engagement metrics and prepare performance reports for the outreach team.
• Oversee small scale park donations program working with community members interested in commemorative benches or tiles.
• Update or create new outreach materials including brochures, interpretive signs, newsletters, and advertisements.
• Manage outreach budgets related to communication projects.
• Collaborate with graphic designers, oversee production, and help ensure high-quality visual content.
• Coordinate the creation of photo and video assets that support storytelling and outreach goals.
• Conduct research in support of Division projects; analyze findings and summarize them in reports.
• Support the evaluation of community feedback and engagement efforts.
• Assist with special projects, such as helping food vendors navigate opportunities to operate in City parks.
• Stays current on emerging trends and technologies in the field through self-directed professional development and ongoing training.
• Assists in establishing short- and long-term media goals; evaluates objectives, policies, and procedures; and provides recommendations to the section manager. Participates in the development of program and operational guidelines.
• Assesses the effectiveness, impact, and cost-benefit of program or operational activities; documents and tracks program costs; compiles periodic progress reports; identifies program needs and challenges; evaluates training requirements or policy changes; and develops recommendations. Ensures ongoing program compliance.
• Coordinates internship postings, facilitates intern hiring, and provides supervision, task assignment, and oversight of intern work.
• Develops work plans, timelines, and resource allocations for assigned programs or operational areas and monitors progress to ensure timely completion of objectives.
• Actively promotes and respects diversity, equity, and inclusion in the workplace.
• Performs other related duties as assigned.

Qualifications

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes with relevant transferrable skills from a variety of sources and experiences. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role. When screening your application, the City will consider an equivalent combination of relevant education and experience which provides the applicant with the knowledge, skills, and abilities required to meet minimum qualifications for this position.

A typical way to obtain the knowledge and abilities would be :

The Ideal Candidate will possess the following knowledge, skills, and abilities :

Supplemental Information

Positions involve light physical work, including walking, standing, stooping, occasional carrying and lifting lightweight materials (under 20 pounds). Regular focus on a computer screen; requires visual acuity and depth perception to recognize words and numbers; hand / eye coordination to use a computer keyboard and common office equipment. Daily sitting for prolonged periods