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Electric Scheduling Administrative Support I

Electric Scheduling Administrative Support I

TPI Global (formerly Tech Providers, Inc.)Grand Rapids, MI, US
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Scheduling Administrative Support

Duration :  Through July 20, 2026, with potential for extension based on performance and team needs.

Location :  Grand Rapids, MI 49548

Work Arrangement :  Hybrid (In-office Monday, Tuesday, and Thursday;remote Wednesday and Friday)

Position Overview :

CMS Energy is seeking a detail-oriented and organized  Scheduling Administrative Support  professional to join our Electric Scheduling team in Grand Rapids, MI. This entry-level position plays a vital role in supporting daily work coordination, scheduling, and resource planning for electric-related operations. The ideal candidate will possess strong administrative skills, a customer-focused mindset, and the ability to adapt quickly in a fast-paced environment.

Key Responsibilities :

  • Coordinate and execute daily work plans, including scheduling, dispatching assignments, and organizing work orders.
  • Support the scheduling team by facilitating meetings and short-term forecasting of tasks.
  • Communicate effectively with field operations, supervisors, and supporting departments.
  • Monitor work progress using internal systems;submit orders and adjust schedules as needed.
  • Respond to emergent issues and escalations according to department procedures.
  • Perform various reporting duties and administrative functions specific to the business unit.
  • Assist with additional administrative tasks, including document handling, email communications, and data entry.

Required Qualifications :

  • Education :  High School diploma or equivalent.
  • Experience :  0–1 year of relevant administrative or clerical experience.
  • Strong communication, organizational, and time management skills.
  • Ability to work independently and manage urgent or high-pressure tasks effectively.
  • Basic technical aptitude to learn and navigate scheduling software and internal systems.
  • Customer-focused with a collaborative, team-oriented attitude.

    • Preferred Qualifications :

  • Associate’s degree in Business Administration or related field.
  • 2–4 years of experience in scheduling, customer service, or data / report handling roles.
  • Prior experience in a utility, energy, or field service environment.
  • Familiarity with SAP (Front and Back Office), plotter and scanner operations.
  • Experience working with electric or utility scheduling teams is highly desirable.

    • Technical Skills :

  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Detail-oriented with the ability to manage multiple tasks efficiently
  • Capable of adapting to new tools and learning responsibilities quickly
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    Administrative Support • Grand Rapids, MI, US