Role Overview
Our client, a fast-growing SaaS provider in the healthcare industry, is seeking a Head of Payments to lead the long-term payments strategy and transformation. This role will shape the business's evolution from a payment gateway integration model toward becoming an ISO or PayFac, while driving adoption, monetization, and operational excellence across multiple product lines.
Key Responsibilities
- Define and execute the payments strategy, including transition from gateway integration to ISO / PayFac model.
- Build and lead payments teams, covering risk, underwriting, operations, and vendor management.
- Own partnerships and negotiations with payment providers, ensuring scalability, compliance, and profitability.
- Collaborate cross-functionally with product, sales, and marketing to embed integrated payments into the go-to-market approach.
- Take full P&L ownership of the payments function, driving revenue, cost optimization, and long-term enterprise value.
Ideal Candidate
7 - 10+ years' experience in the payments SaaS industry; healthcare experience is a plus.Proven expertise building or scaling ISO / PayFac infrastructure and managing risk / underwriting teams.Strong track record in SMB eCommerce and medium-to-high-risk merchant environments.Experience working cross-functionally with sales, product, and customer success on strategic initiatives.Commercially driven, analytical, and comfortable operating in a fast-paced, evolving environment.