UX Product Designer

Technology Strategy & User Experience (UX) Team Member

This job is a member of the Technology Strategy & User Experience (UX) team within the Information Technology Division. We're a multidisciplinary UX team that drives the user experience for our customer and employee facing applications. In this position, you'll work within a cross-functional team where you'll influence product and design decisions with ownership of initiatives from inception through implementation. This role can sit in the product focused on delivering value to product teams or in Design Operations focused on standards and process to scale design across the enterprise. You'll get to showcase your experience and knowledge in interaction / visual design, information architecture, user research and UX strategy.

What you'll do :

• Influence outcomes and product owner decisions based on UX best practices, design principles and research, using agile methodologies
• Collaborate with developers to find the most effective, expedient and efficient way to implement solutions
• Collect, analyze, present and action feedback and manage changes to UX deliverables
• Present work in a clear and compelling manner to stakeholders
• Provide timely status updates (including work left to do, issues, risks) on all products
• Communicate effectively with all team members to get work done
• Design the visual style, interface and interaction flow of applications and experiences that adhere to design standards and the patterns of a design system
• Develop conceptual diagrams, wireframes, visual mockups, and prototypes that take into consideration systems thinking and information architecture where the users flow is defined
• Create research strategies based on desired outcomes and develop usability test plans, scripts, and scenarios for prototypes. Regularly formulate and test hypotheses during design iterations.
• Use research techniques (heuristic reviews, user interviews, remote unmoderated and in-person testing) to determine ease-of-use and comprehension of designs and ideas

All you'll need for success :

Minimum qualifications education & prior job experience :

Bachelor's degree in Human Computer Interaction, Human Factors Engineering, Computer Science, Visual Design, Library Sciences or other related discipline, or equivalent experience or training

3 years of experience as a UX practitioner with a background in user experience design, interaction design or similar

Experience working closely with developers from inception through implementation in an agile environment

Experience collaborating effectively across disciplines, product lines, roles, geographical and time zone boundaries

Knowledge and proficiency using remote unmoderated testing tools and moderated testing devices and platforms

Experience with emerging technology such as Generative AI and Spatial Computing

Experience rapidly iterating designs to conduct user testing and to deliver to development teams

Experience in responsive, adaptive and accessible designs

Preferred qualifications education & prior job experience :

Master's degree in Human Computer Interaction, Human Factors Engineering, Computer Science, Visual Design, Library Sciences or other related discipline, or equivalent experience or training

3 years of experience as a UX practitioner with a background in user experience design, interaction design or similar

Experience with Accessibility : WCAG 2.0 AA compliance, localization, inclusive design

Experience with mobile app design for iOS and Android

Skills, licenses, and certifications :

Strong skills in modern design and prototyping tools (Figma, Adobe CC, etc.)

Advanced analytical skills dealing with complex data problems and implementing sustainable solutions

Strong organizational skills and the ability to label, classify and intelligently build flows and wireframes for complex computer applications are a plus

Ability to manage multiple concurrent projects and communicate effectively with non-technical users

In-depth understanding of both qualitative and quantitative research methods

Strong understanding of user-centered design principles and a solid grasp of trends in web and app design

Competencies :

Caring

Collaboration

Development

Future

Results

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.