From the West Coast to the East Coast and everywhere in between, 29th Street Property Management manages diverse multifamily properties, ranging from high‑end luxury assets to small‑scale properties. Our multi‑billion‑dollar collection of properties across the nation allows us to diversify our community portfolio and position us as a leader in the multifamily industry.
We offer a competitive benefits package of 15 Paid Vacation Days, 6 Paid Sick Days, 11 Paid Holidays, Immediate Eligibility for Medical, Dental and Vision Insurance, Health Savings Account, Short Term Disability, Basic Life Insurance, Pet Insurance, 401(k) and more! Come join our growing team.
Summary Of Position
The Community Manager supervises, controls, and plans the day‑to‑day activities of the apartment community, implementing company policies and ensuring compliance with all regulatory agencies and investors.
Essential Job Functions
Exercise discretion and independent judgment in defining and achieving property objectives; evaluate those objectives and recommend changes to property structure, management, and goals.
Manage renewal offers to residents prior to lease expirations.
Create and post 10‑day notices and small balance letters for non‑payment of rent, and send in late fees.
Oversee finalized paperwork for Move‑Out Review and submit to management.
Ensure work orders are entered and closed out timely.
Resident Management
Strive to achieve a 95% or higher collected occupancy rate.
Renew 100% of all Resident leases at or close to market rents, 30 days prior to expiration.
Act as the first point of contact for residents.
Show, accept applications, and complete the lease process for current and future available units.
Ensure applications are completed accurately and processed per guidelines.
Submit all leases and applications immediately upon completion with appropriate deposit dollars.
All leases must be fully signed and money paid prior to issuing property keys and access codes.
Complete resident move‑in and move‑out checklists with residents.
Complete the vacate settlement statement and return it and all lease copies to the office within one week.
Complete weekly activity summary and time log and submit as required each week to the Regional Manager.
Maintain confidentiality on all matters pertaining to the property, ownership, and residents.
Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, and all other applicable laws.
Comply with all practices and procedures outlined in the operations manual.
Document and log all maintenance requests.
Provide monthly and weekly financial reporting.
Marketing
Study surrounding market trends and opportunities for utilities, parking, value‑added services, and community needs.
Conduct property surveys of neighboring properties focusing on amenities, rents, concessions, and curb appeal.
Participate in open houses and other events as requested by Corporate Managers.
Distribute resident communications as needed (newsletters, notices, etc.).
Design, recommend to Regional Manager, and implement approved resident retention and incentive programs.
Post vacant apartments on Craigslist and other approved marketing venues.
Employee Management
Direct the work of at least two full‑time team members.
Monitor and evaluate team member performance and recommend hiring, firing, promotion, and status changes.
Provide mentoring and training to enhance employee value.
Deliver quick and decisive disciplinary action when required.
Manage time reporting, quality, and efficiency for work completion and follow‑up.
Manage employee needs, certifications, and overall teamwork.
Required Skills / Abilities
Superior organization and communication skills.
Ability to provide courteous and professional service to residents, team members, and supervisors.
Ability to maintain courteous relations with vendors and other service providers.
Honesty in time reporting.
Reliability.
Knowledge of Microsoft Office products (Excel, Word, PowerPoint, etc.).
Valid driver’s license may be required.
Education And Experience
Educational degree not required.
At least one year of experience preferred.
Bilingual (Spanish / English) strongly preferred.
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Square • Webster, TX, United States