Supervisor, Patient Accounts

Join Community

Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you.

Make a Difference

The Supervisor of Patient Accounts-Trainer for Community Home Medical Equipment - Training will create, implement and maintain training curriculum and materials. This position will also be responsible for coordinating, developing and implementing Revenue Cycle communication materials. HME / DME Supervisor of Training will be a knowledgeable authority, sourcing subject matter experts as needed. Proficiency required in workflows, policies and procedures, able to learn new product line and insurance qualification requirements as needed as well as possessing adult teaching techniques. Must demonstrate a dynamic presentation style, professionalism, and troubleshooting capabilities. Works closely with Rev Cycle and other CHME / DME Leadership to communicate consistent messages to end users. Displays a personal passion for educating others, creates an engaging learning environment and enhances the end user learning experience through creativity, enthusiasm and high energy. Facilitates end user adoption of software technologies (Brightree and EPIC). Able to quickly learn education content. Is able to embrace change and remain flexible in an ever-changing environment.

The CHME Supervisor of Training should have a solid background of teaching / education preparation and presentation and should prepare to present an example of these skills during the interview.

Exceptional Skills and Qualifications

Applicants for this position should be able to collaborate with others, deliver engaging education / training to adult learners, have exceptional communication skills, and a positive attitude toward problem-solving.

• High School Diploma or GED equivalent required.
• Four (4) years of recent experience in Healthcare, Revenue Cycle preferred
• Previous supervisory experience strongly preferred.
• Proven experience delivering adult education required and presentation will be expected during advanced interview.
• Knowledge of medical / insurance billing with credentialing preferred.
• Experience in Durable Medical Equipment / Home Medical (DME / HME) equipment preferred.
• Electronic Medical Record (EMR) experience in Brightree and / or Epic strongly preferred.
• Ability to lead and supervise.
• Proficiency in Microsoft Office products such as Outlook, Excel, Word, etc.
• Responsible for discovery, development and delivery of training curriculum and materials for HME / DME Intake, using adult learning theories.
• Experience in Adult Education required.

The Supervisor will work a hybrid schedule, with the expectation of working on-site as needed at 9894 E 121st Street, Fishers, IN 46038.

Why Community?

At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.

Caring people apply here.