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Program Director

Program Director

Sal Psychiatry ServicesNorwalk, CA, US
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Job Description

Job Description

Position Summary :

As the Mental Health / substance use Program Director, you will lead our mental health programs, ensuring alignment with our mission and standards of excellence. This role demands proactive communication, managerial acumen, and a commitment to patient-centered care.

Responsibilities :

  • Communicate and liaise with the clinical director about client, behavioral, and staffing matters.
  • Provide leadership and management to staff, ensuring high-quality services.
  • Oversee daily staff activities and client schedules.
  • Monitor current census and supervise client engagements.
  • Observe and, when necessary, co-facilitate groups, individual counseling, and crisis interventions.
  • Ensure optimal staff utilization in accordance with agency expectations, service requirements, and client needs.
  • Guide clients in adhering to program rules and foster open communication.
  • Cordinate care for IOP / PHP program Ambulatory
  • Address clinical challenges or facility disruptions beyond the scope of primary counselors.
  • Stay updated on company policies, ensuring compliance with licensing (DHCS & Joint Commission) standards.
  • Oversee systems of accountability with due diligence.
  • Maintain strict confidentiality in line with HIPAA.
  • Make necessary adjustments in clinical documentation and seek supervision for modifications in treatment approaches.
  • Participate in weekly treatment and administrative meetings.
  • Conduct facility walkthroughs to ensure safety, operations, and cleanliness.
  • Perform other duties as assigned by administrators or directors.

Qualifications :

  • Bachelors Degree or higher in Psychology, Social Work, or related field.
  • Applicants must be registered as a licensed therapist(CADC,CADCA, LPC,AMFT,APCC).
  • Previous program director experience role in a mental health setting.
  • Demonstrated knowledge of licensing standards (DHCS & Joint Commission) and the ability to implement compliance plans.
  • Familiarity with clinical documentation practices and ability to make necessary adjustments.
  • Experience attending and contributing to treatment team and administrative meetings.
  • Ability to be on call for emergencies and provide support to evening staff.
  • Operational knowledge of facility management, including safety protocols and ensuring cleanliness.
  • Excellent communication and interpersonal skills.
  • Proven track record of leadership and organizational skills.
  • Passion for holistic healing and patient-centered care.
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    Program Director • Norwalk, CA, US