Job Description
Job Description
About CommLoan
CommLoan is the leading lending marketplace, connecting borrowers with the right lenders to finance their Commercial Real Estate (CRE) loans. Our mission is to transform the lending process by delivering transparency, efficiency, and choice.
As we evolve into a true SaaS platform infused with AI, we’re seeking a Principal Product Designer to lead the charge in reimagining the borrower and lender experience.
This is a career-defining opportunity to shape the future of commercial real estate lending technology—at scale.
About the Role
As a Principal Product Designer, you’ll set the experience vision for our AI-driven SaaS platform. You’ll balance hands-on design craft with strategic influence across product, technology, and business teams. You will share insights, build elegant workflows and translate complexity into intuitive, and delightful experiences.
You’ll work closely with executives, engineers, and product managers to redefine how commercial loans are originated, evaluated, and closed—all while mentoring designers and elevating the overall design culture across the company.
What You'll Do
Lead Strategic UX Transformation
- Define a bold UX vision to simplify complex CRE lending workflows into intuitive user journeys
- Translate business challenges into scalable systems and frameworks
Design with Craft and Versatility
Deliver full design outputs : wireframes, prototypes, user flows, and high-fidelity experiencesDesign across multiple touchpoints—borrower dashboards, lender workflows, AI-driven recommendations via mobile and web—ensuring seamless and consistent experiencesElevate the Design Practice
Mentor and guide other designers, offering critique, sharing best practices, and instilling a culture of design excellenceChampion accessibility, inclusivity, and usability at every stepCollaborate and Influence
Partner deeply with Product, Engineering, and AI teams to deliver innovative featuresWork directly with executives to shape product direction, influence key decisions, and advocate for user needsMeasure and Drive Impact
Define meaningful UX metrics tied to adoption, engagement, and customer satisfactionUse research and data to continuously iterate and refine experiencesWhat We're Looking For
Experience & Expertise
7+ years of experience in product design / UX, with a strong portfolio demonstrating SaaS platform and marketplace designProven experience working on complex fintech, mortgage, or real estate productsBackground at companies like Zillow, Rocket Mortgage, Trulia, Blend, LendingTree, Plaid, Redfin, Compass, or SoFi is highly desiredSkills & Craft
Mastery of modern design tools (Figma, Sketch, etc.) and design systemsStrong in Information Architecture, interaction design, prototyping, and usability testing skillsAbility to clearly articulate design decisions to both executives and cross-functional partnersLeadership & Influence
Track record of mentoring designers and elevating design cultureCapable of leading as a senior individual contributor while influencing product vision at scaleEntrepreneurial mindset, comfortable in fast-paced, high-growth environmentsWhy Join CommLoan
Shape the future of CRE lending, with AI at the core of the experienceLead design innovation for a SaaS platform with massive industry impactWork with a collaborative, entrepreneurial team where your design voice drives decisions.Competitive compensation with potential equity upsideBe part of a mission-driven company solving meaningful and complex challenges