Project Manager

Company Description :

Mole Street is an Elite HubSpot Solutions Partner and industry-leading technology and marketing consultancy. We are a fully remote agency with a presence in the U.S. and South America. Our clients consist of mid-market and enterprise B2B companies that partner with us to define strategies and execute programs that meet business objectives through technical and creative applications of the HubSpot platform. We specialize in guiding our clients through digital transformation initiatives, including technical HubSpot consulting projects and growth-driven design programs.

Our culture is driven by the core values of Joy, Grit, Accountability, Clarity, Curiosity, Authenticity, and Growth Mindedness. The team is positive, passionate, rational, resourceful, resilient, and results-oriented. We take pride in collaborating with each client to implement strategies that will grow their company. We also believe that Great Things are Happening!

The team is positive, passionate, rational, resourceful, resilient and results driven, taking pride in the work and the people who do it. Employees are highly valued and dependable, driven to win for the collective good of the company and its clientele and dedicated to breaking the mold from the agency of the past into the agency of the future as Mole Street grows.

Mission :

The project manager will report to the Senior Director of Consulting, and play a vital role in the Consulting department driving excellence in client delivery while spearheading important touchpoints with clients to deliver on Mole Street's solutions and technologies. Your mission is to build a project management function, standardizing and increasing the quality of delivery.

This role requires daily management primarily in our Professional Services Automation tool Kantata to oversee effective delivery on time, budget, resource planning, and excellence in reporting so the executive team can increasingly make forward looking decisions. You will collaborate closely with our delivery team Consultants, implementation specialists, designers, and developers to ensure clarity on project requirements, outcomes, and plans to drive success for our clients. You will bill a portion of your time to client work.

In a new business capacity, you will assist the executive team and others with providing guidance on estimation, scoping, and resource allocation. Your main role is to ensure accuracy in project management timeline, facilitating the ability for Consultants to ship our services and align internally so the sales to delivery handoff is seamless and best in class.

Success for this position is based on the highly detailed project management of deliverables and communication. This will allow for our teams to focus on their areas of expertise. Additionally, it will ensure all team members have clean data to facilitate decentralized decision making - including our CRM. Your work should build confidence with our clients and our team in our technical capabilities and approach to solving their problems. The project management function should be a secret sauce in delivering at the highest level and make our work seem effortless to outside viewers.

Day-to-Day Responsibilities :

Three main disciplines are critical to success. The ability to :

• Project Management : Build and deploy excellent project management processes that delight clients and the team alike in the results that are gleaned.
• Scoping and Estimation : Ensure the sales team has accurate estimates that translate to contracts and that the handoff from sales to delivery is fluid and clear.
• Operations : Act as an internal source of knowledge to help scale operations within Mole Street, design systems to expedite project delivery for client satisfaction, and ensure clean data gets into the right hands at the right times for decision making by the consulting team.

Below are examples of day-to-day activities that are not exhaustive :

Project Management :

Scoping and Estimation :

Operations :

Admin :

Preferred attributes :

Required Skills and Experience :

Our Employee Benefits Program Includes :