Gift Processing Coordinator

GIFT PROCESSING COORDINATOR

JOB IDENTIFICATION INFORMATION

Department : Finance and Administration

JOB SUMMARY

The Gift Processing Coordinator is responsible for the timely and accurate processing of gifts preparing acknowledgement letters on behalf of One More Child, and ensuring integrity and confidentiality of all data maintained in the donor CRM. This position is a subject matter expert in the CRM (Raiser's Edge) database and has occasional contact with donors via email and / or telephone.

ESSENTIAL DUTIES AND FUNCTIONS

• Process all gift types from multiple systems, including, but not limited to, cash, pledges, tributes, sponsorships, convention, ACH, online, and employee
• Prepare acknowledgement letters, inserts, and envelopes for mailing to ensure all donors are thanked according to OMC standards and IRS regulations.
• Ensure donor demographic data and individual gift details are accurately entered and / or updated in CRM per gift support.
• Edit letters manually that require personalization.
• Merge donor information with acknowledgement letter.
• Separate and route acknowledgement letters for hand signature / notes as appropriate.
• Provide exceptional customer service to donor inquiries regarding gift receipts.
• Assist with general data entry of new constituents and updating constituent information to prevent duplication of records.
• Respond to requests for information in a positive and timely manner.
• Maintain personal and professional growth and development through seminars, webinars, workshops, books, software, and / or publications to keep current with legal issues and the latest trends in the field of fundraising.
• Preserve the integrity and confidentiality of all data.
• Participate actively to assure compliance in assigned areas of responsibility.
• Perform other duties as assigned

SUPERVISORY RESPONSIBILITIES

REQUIRED EXPERIENCE AND QUALIFICATIONS

PREFERRED EXPERIENCE AND QUALIFICATIONS

COMPENTENCIES

SPIRITUAL QUALIFICATIONS

PHYSICAL DEMANDS

These physical requirements are not exhaustive, and One More Child may add additional job-related physical demands to these if the need arises. Corrective devices may be used to meet these physical

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to walk and reach with hands and arms. Specific vision abilities required by this job include close vision.

This job requires the ability to work in stressful conditions from time to time and remain focused for extended periods of time. The ability to lift up to 30 pounds (boxes, documents, and / or equipment) maybe required on occasion.

WORK ENVIRONMENT

The work environment describes the conditions that an employee may encounter when performing their job duties, including but not limited to, the essential functions of the position. Reasonable accommodation may be available to enable individuals with disabilities to perform these duties.

Job functions are performed primarily in a normal office environment.

DISCLAIMER

This job description is not intended to be an all-inclusive list of the requirements of this position, but to describe the general nature of the job and provide a reasonable representation of its activities. Additional related work may be identified and assigned by the organization and included as an area of responsibility while assessing performance.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

One More Child is committed to a workplace environment that encourages growth and respect for all current and prospective employees based upon job-related factors such as their educational background, work experience, and ability to perform the essential functions of a particular job. It is the policy and practice of One More Child to prohibit any form of discrimination or harassment based on statuses protected under federal, state, or local laws which are applicable to the organization. As a religious organization, One More Child provides services in a Christian context consistent with The Baptist Faith and Message (2000). Employees of One More Child commit to live in a manner that is not contrary to this foundational statement of faith.