IT Support Technician
Business Centric TechnologyCamas, WA, United Statesjob_description.job_card.variable_days_ago
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job_description.job_card.job_descriptionBe the first line of support : manage IT requests via phone, email, and ticketing systems Prioritize and resolve issues within SLA based on severity and impact Handle sensitive tasks (new hires, terminations, etc.) with professionalism and confidentiality Collaborate on team training and documentation Identify and propose process improvements and help implement them Uphold company policies and confidently communicate when something isn t aligned Bachelor s degree in IT, Computer Science, or related field or equivalent hands-on experience Proficiency or strong interest in : Azure Virtual Desktop (AVD) Microsoft Entra ID Office 365 Intune / MDM platforms A customer-first mindset with strong organizational and communication skills A passion for clean processes, clear documentation, and continuous learning
Our client is looking for a skilled and service-minded IT Support Technician for a 1-year contract-to-hire opportunity in Camas, WA. You ll play a key role in keeping systems running smoothly and users supported, while being part of a collaborative and values-driven team.
Comp : Up to $28 / hour (based on experience)
Conversion Comp : $55k - $60k salary and 20% yearly bonus
WHY WORK WITH US :
At BCT, we don t just place people, we support them. Here s what we offer :
- Up to 60% paid medical insurance for employees
- 50,000 life insurance policy on us
- Coverage for home, auto, pets, legal services & identity theft
- Dental & Vision insurance, 401K match, Short and Long-Term Disability
- Flexible Spending Account for healthcare and dependent care
- Anniversary bonuses to celebrate your commitment
- Referral bonuses from $500 $2,000, bring great people with you!
WHAT YOU LL BE DOING :
WHAT YOU LL BRING :
Apply now! CP #8483
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It Support Technician • Camas, WA, United States