Short Term Help Desk Technician

About the Employer

The Orange County Department of Education (OCDE) serves some of Orange County's most vulnerable student populations and provides support and mandated fiscal oversight to 28 school districts serving more than 600 schools and approximately 475,000 students.

In addition to providing direct instruction to students through its own alternative and special education programs, OCDE administers an array of programs and services that are critical to the operations of local school districts and community colleges, facilitating professional development, legal guidance, payroll, career and technical education support, high-speed internet access, Local Control and Accountability Plan assistance and approval, resources for families, and student enrichment.

OCDE's vision is that "Orange County students will lead the nation in college and career readiness and success." Department staff are working to achieve this goal in collaboration with educators at all levels of student development, from early childhood through higher education, and in partnership with families, businesses and community organizations.

Job Summary

Are you a hands-on problem solver who loves working with technology and making a difference?

The Orange County Department of Education (OCDE) is looking for short-term technical support professionals to help prepare, configure, and distribute the tools that power learning for students and educators across Orange County.The Orange County Department of Education (OCDE) is seeking short-term support from detail-oriented and tech-savvy individuals to help prepare, configure, and distribute technology equipment that supports staff and students across Orange County.

In this role, you'll play an essential part in ensuring devices are ready for use from unboxing and tagging new equipment to configuring laptops with approved systems and providing responsive technical support. Working alongside OCDE's Information Technology team, you'll help ensure every device is delivered, secured, and ready to power learning and operations.

Requirements / Qualifications

Comments and Other Information

Before receiving authorization to work in this position, the individual selected will be required to provide a current negative TB authorization, within the last 60 days, and submit fingerprints for the purpose of conducting a confidential background investigation and record check. The tests are arranged and paid for by OCDE.

The Immigration Reform and Control Act of 1986 requires employers to verify the employability of all new employees. Before the Department will finalize an offer of employment, the candidate selected will be required to show original documents which establish both the individual's identity and employment authorization. The candidate must also sign a statement under penalty of perjury regarding his / her employability.

This position does not offer medical or dental benefits

We reserve the right to reopen, readvertise, or delay filling this position.

AA / EOE / ADA