Technical Product Manager-DevOps

MasterControlSalt Lake, Utah, USA

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About MasterControl :

MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize automate and connect quality and compliance processes across the regulated product development life cycle. Over 1000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development clinical trials regulatory affairs quality management supply chain manufacturing and postmarket surveillance. For more information visit .

Position Summary

MasterControl is seeking a highly experienced Principal Technical Product Manager to lead our internal developer experience (DevEx) and tooling strategy. This role is critical in enhancing the productivity satisfaction and effectiveness of our engineering teams by driving improvements across developer platforms CI / CD pipelines internal tooling observability and automation.

You will act as the voice of the developer ensuring that our internal systems workflows and tooling are intuitive efficient and scalable. Your success will directly impact engineering velocity and our ability to ship high-quality enterprise SaaS products to regulated industries.

Key Responsibilities

Define and drive the roadmap for internal developer tooling CI / CD infrastructure test automation and platform observability.
Collaborate with engineering leadership platform teams DevOps and security to identify friction points in the developer journey and prioritize solutions.
Lead product discovery including interviews data analysis and experimentation to understand and validate developer needs.
Deliver solutions that improve the speed safety and consistency of product development workflows across all engineering teams.
Develop product specifications success metrics and internal documentation to support cross-functional alignment and adoption.
Evangelize DevEx initiatives within the organization and champion a culture of developer empathy and continuous improvement.
Define KPIs to track developer productivity tool adoption and internal customer satisfaction; continuously iterate based on feedback and telemetry.
Work with compliance and security teams to ensure tooling aligns with the requirements of our highly regulated customers.

Required Qualifications

8 years of product management experience with at least 5 years focused on developer platforms internal tooling or infrastructure in enterprise SaaS environments.

Deep understanding of software development workflows CI / CD systems and developer pain points in complex engineering organizations.

Proven track record of delivering technical products that serve internal engineering teams at scale.

Strong technical acumen; ability to engage in architectural discussions and understand tradeoffs in infrastructure and tooling design.

Excellent communication stakeholder management and leadership skills.

Experience defining and tracking KPIs for internal platforms and services.

Bachelors degree in Computer Science Engineering or a related technical field (or equivalent experience).

Preferred Qualifications

Experience with modern DevOps stacks (e.g. GitHub Actions ArgoCD Jenkins Kubernetes Terraform Datadog ELK etc.).

Familiarity with regulated software environments (e.g. FDA ISO GxP).

Experience building or scaling internal developer portals developer documentation systems or platform-as-a-product models.

PHYSICAL DEMANDS AND WORKING CONDITIONS

Primarily sedentary work with frequent use of computer keyboard and mouse.

Occasional lifting or moving of computer equipment or other objects up to 25 pounds may be required.

Standard office environment with potential for remote work.

The Technical Product Manager plays a critical role in driving the development and success of the organizations technical products. If you possess the qualifications and experience in technical product management and are passionate about creating exceptional technical products that meet market needs we encourage you to apply for this exciting opportunity.

The US base salary range for this full-time position is $200000-$270000 equity benefits. Our salary ranges are determined by role level and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

MasterControl is an Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying you may contact or call and ask to speak with a member of Human Resources. Equal Opportunity Employer including disability and protected veteran status.

Required Experience :

Key Skills

Time Management,Data Analytics,Analytical,Agile,Requirement Gathering,Strategic thinking,Visio,Communication,Problem Solving,Market Research,UML,Cross Functional Teams

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 200000 - 270000

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Technical Product • Salt Lake, Utah, USA