Call Center Rep

Job Description

Job Description

URGENTLY HIRING

As a Call Center Rep , you will be the primary point of contact for customers, providing exceptional service and support. Your role will involve addressing customer inquiries, resolving issues, and ensuring a positive customer experience. Candidates must have a stable work history.

Requirements :

• High school diploma, GED, or equivalent combination of education and related experience.
• Proficiency with Microsoft Office Suite (Excel, Word, Outlook), familiarity with CRM systems, and other business software.
• Ability to prioritize, multitask, and meet deadlines in a fast-paced environment.
• Strong organizational skills with high attention to detail.
• Ability to handle large volumes of calls / emails while maintaining professionalism.
• Basic math skills for quoting, pricing, and related tasks.

Schedule :

About Us :

At NCW, we do our best to provide the brightest talent to the best companies across the country. Founded in 2000 our company’s purpose was to redefine the way people think about contract staffing. People come first in our business. Our services are refined with in-depth expertise in our industry verticals, construction, manufacturing, warehousing & distribution, and engineering. We care about finding solutions that benefit everyone involved : our clients, our candidates, and our workforce.

NCW is an Equal Opportunity Employer. Diversity and inclusion are important components of our culture and hiring practices. NCW is an employer and business partner dedicated to elevating the quality of life of our employees, clients, and communities.