Senior HR Technical Program Manager (Workday)

Our Opportunity : The HR Systems & Solutions team is seeking an experienced Senior Technical Program Manager (TPM) to join the Service Delivery Optimization (SDO) team! In this role, we are looking for someone who will lead complex, multi-functional programs that drive process improvement, optimize HR service delivery, and integrate technology solutions into scalable business operations.

You will partner with leaders across HR, IT, Finance, and Operations to align service delivery needs with enterprise strategies while ensuring program governance, organizational alignment, and operational efficiency. The ideal candidate is a strategic yet hands-on leader, with deep expertise in HR technology (including Workday), program management, and service delivery optimization.

This is a highly visible position that calls for creativity, analytical capabilities, technical proficiency, and the skill to persuade individuals at every level of the company. We are looking for an individual that will thrive in a fast-paced environment, manage ambiguity with confidence, and drive measurable outcomes that improve the employee and customer experience!

What you'll do :

• SDO : Uphold Delivery Optimization standard as a center of quality, efficiency, and reliability

Analyze processes and implement simplification, efficiency, and engagement improvements

Define clear problem statements, program objectives, success criteria, and project landmarks

Serve as the central point of communication and reporting for program health, risks, and progress

Monitor equitable allocation of resources across OP1 priorities, business-as-usual (BAU), and ad-hoc initiatives

What you'll need :

Preferred Skills

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