Patient Care Technician

Psychiatric Technician Level 1

We at Pine Rest believe in the power of healing and that everyone in our community has the right to expert care for mental health and substance use disorders. We are much more than just the third largest non-profit behavioral health system in the country, our 220-acre main campus, and our network of clinical sites across Michigan. We are a tight-knit community of healers who witness the impact of our life-changing work each day.

Each day, we are closing the gaps in access to care. We are innovating through leading-edge research, testing, programs, and treatment modalities that others replicate across the country. Our services include a state-of-the-art psychiatric urgent care center and a soon-to-be-built pediatric behavioral health center, outpatient, inpatient, partial hospitalization (day programs), assessment and testing, residential, addiction treatment and specialty services such as crisis response, employee assistance programs, forensic psychiatry and psychology, and neuromodulation. On-the-job educational programs for nurses, psychologists, advanced practice providers, psychiatrists, and chaplains are equipping the next generation of care providers.

We are passionate about serving and are honored to be a part of this incredible work.

As a Psychiatric Technician Level 1 at Pine Rest, you'll be part of a tight-knit team that believes in the healing power of your expertise and compassion. Under general supervision and according to departmental policies and procedures and within the individual plan of care, performs the role of physical and emotional care given to clients with mental illness and / or developmental delays. Is responsible to actively participate in safety management, milieu management, crisis intervention and prevention.

Our Psychiatric Technicians are driven to make an impact in the lives of those we serve and are motivated by the healing they witness first-hand each day. They are dedicated to excellent customer service, enthusiastic about the care we offer, and foster a sense of belonging and empowerment in a diverse workplace.

Principal Duties And Responsibilities :

• Provides a safe and secure environment for persons served and staff in both individual and group settings.
• Collaborates in day-to-day planning / development of person served programming and implementation of programs.
• May assist persons served with personal care. This can include bathing, shaving, washing hands, styling hair, using the bathroom, dressing, etc.)
• Actively participate in safety management, crisis intervention and prevention. This also may include monitoring, assessment, de-escalation, implementation of restrictive measures, and emergency psychiatric and medical care.
• Survey, document, and report all safety repair and maintenance needs.
• May perform household duties such as cleaning, cooking and laundry. Drives and escorts persons served to community outings and to appointments.
• Documents all progress notes, medication administration, and any other relevant information, reporting any immediate concerns according to departmental policies and procedures.
• Responsible to monitor for and report to the designated staff any potential risk to person's served safety that could lead to an adverse outcome.
• May be responsible for both random and scheduled drug testing and conducting searches of persons served and their belongings.
• Completes reports and paperwork as needed.
• Assists in the teaching of persons served / family. This may include social skills, daily living skills, and behavioral and coping techniques.
• Responsible to role model the mission and values of the organization through appropriate social behavior and problem solving. Provides spiritual, emotional, social, mental, and physical support to persons served.
• May learn and help to accomplish treatment plans and goals of persons served.
• May perform basic office duties including but not limited to answering phones, filing, scanning and uploading, using Microsoft Word, etc.
• Assist in training new staff.
• May be responsible to support and promote a recovery focused environment and person-centered approach within the program.
• If working in Hospital and Residential services, responsible to role model the mission and values of the organization, presenting a professional image that is projected in appearance, attitudes and behaviors, time management and communication skills. Provides spiritual, emotional, social, mental and physical support to persons served.
• Responsible to obtain the necessary knowledge of medications required by their position.

What Does The Role Require?

Education / Experience :

Note : While this position is advertised as 'Patient Care Technician' for recruitment purposes, your official job title at Pine Rest will be Psychiatric Technician, Nurse Tech, or Behavioral Health Professional based on your experience, credentials, and assigned unit. If you have questions about how your background aligns, we encourage you to apply!

Work Schedule : This position is onsite and may require both weekend and holiday hours.

Benefits :

Notice : Pine Rest provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. All new employees are subject to a criminal background check and education verification which may include sending a copy of your high school diploma, GED, or college transcripts. Successful completion of a drug screen prior to employment is also part of our background process.