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Medical Receptionist

Medical Receptionist

FYZICAL Therapy and Balance CentersMcKinney, TX, US
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Join FYZICAL Therapy & Balance Centers – Be the Face of Patient Experience

If you’re a friendly, detail-oriented professional who enjoys helping others and keeping things running smoothly, FYZICAL Therapy & Balance Centers wants to meet you. We’re seeking a full-time Client Care Specialist (CCS) to join our front desk team in McKinney, TX. In this role, you’ll be the first point of contact for our patients—creating a warm, professional environment while managing scheduling, insurance, and administrative tasks. It’s a perfect opportunity for someone who thrives in a fast-paced setting and wants to grow their career in healthcare.

Why FYZICAL?

FYZICAL is a nationally recognized leader in balance, vestibular, and orthopedic rehabilitation. Our clinics offer a unique combination of cutting-edge care, collaborative culture, and local ownership. You’ll be empowered to make a difference every day while enjoying job stability, growth opportunities, and a performance-driven culture that recognizes and rewards excellence.

Position Details :

  • Full Time, Monday–Friday
  • Pay : $16–$21 / hour (based on experience) + Monthly Performance Bonus
  • Benefits :
  • Health, Dental, and Vision Insurance
  • Paid Time Off & Paid Holidays
  • 401(k) with Employer Match

At FYZICAL, you’re more than just a receptionist—you’re a vital part of our mission to help people love their lives. Apply today and start your career with a company that truly values its team.

Responsibilities

What You’ll Do :

  • Serve as the welcoming first point of contact for new and returning patients
  • Handle patient intake : collect demographics, insurance details, and medical history
  • Verify insurance benefits and obtain authorizations as required
  • Schedule patient evaluations and follow-up visits in coordination with the clinical team
  • Provide financial estimates and collect payments at time of service (including no-show / cancellation fees)
  • Answer phones, emails, and faxes, manage patient records, and maintain administrative reports
  • Support daily clinic operations and maintain a clean, professional environment
  • Consistently achieve key front office performance metrics (referral conversion, collections, scheduling / visit volume, etc.)

    • Required Skills

    What You Bring :

  • 6+ months of customer service, front desk, or administrative experience (healthcare preferred)
  • Warm, professional communication style and strong attention to detail
  • Basic computer skills and comfort navigating digital systems
  • Familiarity with EMR, Microsoft Office, and insurance verification processes is a plus
  • 2+ years experience in a medical office setting is a bonus but not required
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    Medical Receptionist • McKinney, TX, US