Customer Payment Professional - Spanish / Bilingual

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

The Role :

Our Customer Payment Representatives assist the Inside Sales team by facilitating payment over the phone. Reps will be taking inbound transfers and providing world-class customer service. We are hiring immediately and looking for reps with positive attitudes and attention to detail.

This entry-level position will provide insight into the sales process, Vivint systems, and provide valuable communication skills that will help you succeed in any work setting.

Starting Pay : $14 / hr + potential bonuses / commissions

Additional $.50 per hour for bi-lingual Spanish / English speakers.

Minimum Qualifications :

Must be bilingual in English and Spanish

Must be able to work on-site at our Lindon office

Completed High School Education, GED, or equivalent

Must be at least 18 years of age

Ability to pass a background check and be licensed through the State of Utah as a Burglar Alarm Company Agent

Computer Literate

Desire to engage customers in an upbeat, helpful manner

Preferred Qualifications :

Ability to multi-task (especially while talking on the phone)

Attention to detail

Customer Service experience

Learn about theVivint Cultureand why it's a great place to grow your career!

Here are some highlighted perks you should ask us about :

Daily lunch and drinks on site

Paid holidays and flexible paid time away

Employee / Friends / Family Discounts

Onsite health clinic, gym, gaming tables

Medical / dental / vision / life coverage & 24 / 7 Medical Hotline

401(k) + Employer Match

Employee Resource Groups

WORKING CONDITIONS :

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers and phones.

SAFETY :

Vivint enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each new employee is responsible for completing all training requirements. Additionally, the employee must accept they have responsibility for maintaining the safety of themselves, their co-workers, and the public. Employees must adhere to all written and verbal instructions, promptly report and correct all hazards or unsafe conditions, question non-standard operations or unmitigated hazards, and provide feedback to management on all safety issues.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M / F / Vet / Disability. Level, Title and / or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.