Creative Services Director •Remote •

Creative Services Director – Remote

Candidates residing in Washington, Oregon or California are encouraged to apply.

The Creative Services Director is accountable for defining and leading the creative strategy and development process in support of MDeX. Responsibilities include overseeing and managing a team of internal and external contributors across design, copy, content, production disciplines, as well as collaborating with external creative service agencies, media, and production partners to achieve a consistent system‑wide image and expression for Providence and our family of brands. The ideal candidate will have a strong understanding of the health care industry and a proven track record of creating and managing creative campaigns that are both effective and memorable.

The position reports to the Executive Director Brand Expression. It establishes and maintains positive working relationships with employees and business units at various organizational levels within Providence, as well as with external vendors and contractors. This role requires a strategic mindset, outstanding leadership skills, high levels of diplomacy, and innovative approaches.

Essential Functions

Strategic Campaign Leadership :

Drive and / or support the ideation, design, and production of marketing and advertising, including both awareness‑driving and service line regional / divisional efforts.

Creative Stewardship :

Act as a COE, ensuring marketing and advertising creative ladders align with Providence’s mission, positioning and values, and are in alignment with a unified platform.

Integrated Creative Planning Direction :

Steer creative campaigns across all platforms – digital, social media, blogs, web, OOH, print, radio, and beyond – ensuring a cohesive and powerful brand presence everywhere.

Brand Compliance :

Utilize approved Brand Guidelines to support adherence and compliance across creative efforts. Diligently oversee brand expression at every touchpoint, serving as the "first and last eyes" on all campaigns and designs to guarantee a consistent, resonant brand message and the highest standard of excellence.

Stakeholder Engagement :

Serve as the central creative hub, fostering strong relationships with leadership, external collaborators, and key partners to ensure unified brand communication.

External Agency / Freelance Collaboration :

Establish strong partnerships with external agencies, ensuring projects align with Providence’s brand ethos. Oversee the strategic direction of their work, ensuring consistency, efficiency and efficacy.

Multidisciplinary Team Leadership :

Direct and nurture a diverse group of internal and external talents spanning design, copywriting, content creation, and production, ensuring harmonious collaboration and top‑quality outcomes.

Strategic Collaboration with Marketing and other internal Business Partners :

Collaborate successfully with marketing and peer business teams, translating creative briefs into groundbreaking campaigns, and overseeing the entire creative lifecycle from inception to fruition.

Market Intelligence :

Stay abreast of current marketing trends and competitor activities within the health care industry, allowing for innovative approaches that stand out in the market.

Project Portfolio Coordination and Organization :

Manage multiple projects simultaneously and work comfortably in a fast‑paced environment. Ensure asset organization and storage.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Strategic And Management Services and thrive in our culture of patient‑focused, whole‑person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications

Bachelor's Degree

10 or more years progressive business experience in marketing

Preferred Qualifications

Experience marketing clinical services lines and / or health insurance products

Direct experience in consumer packaged goods

Prior experience in the Health Care industry

Salary Range by Location

California : Humboldt – Min : $63.50, Max : $100.26

California : All Northern California – Min : $71.25, Max : $112.48

California : All Southern California – Min : $63.50, Max : $100.26

California : Bakersfield – Min : $60.92, Max : $96.18

Oregon : Non‑Portland Service Area – Min : $56.79, Max : $89.66

Oregon : Portland Service Area – Min : $60.92, Max : $96.18

Washington : Western – Min : $63.50, Max : $100.26

Washington : Southwest – Olympia, Centralia & Below – Min : $60.92, Max : $96.18

Washington : Tukwila – Min : $63.50, Max : $100.26

Washington : Eastern – Min : $54.21, Max : $85.59

Washington : Eastern – Min : $56.79, Max : $89.66

Why Join Providence?

Our best‑in‑class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities.

Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time‑off, happen for various reasons such as changes of Legal Employer, FTE, Union, location, time‑off plan policies, availability of health and welfare benefit plan offerings, and other reasons.

About Providence

At Providence, our strength lies in our promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best‑in‑class benefits and foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby / on‑call, overtime, premiums, extra shift incentives, or bonus opportunities.

Benefits

Providence offers a comprehensive benefits package including a retirement 401(k) savings plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time‑off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well‑being resources and much more. Learn more at

providence.jobs / benefits .

Applicants in the Unincorporated County of Los Angeles : qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Equal Opportunity Employer

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

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