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Patient Transporter

Patient Transporter

Advanced Surgery CentersKilleen, TX, US
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Job Description

Job Description

Description : Job purpose

  • The Patient Transporter transports patients to and from the facility in a punctual, timely and professional manner. This may include assisting patients inside and outside the facility. Please note, this position may have a flex schedule, meaning start time and / or end time may fall outside of our tradition 8 : 00-5 : 00, M-F business hours, depending on procedure schedules on any given day.

Duties and responsibilities

  • Greets patients, introduces self, and provides transportation in a company owned vehicle from the patient’s home to the facility.
  • Establishes and maintains communication with patients and coworkers to improve quality of service and patient satisfaction.
  • Respects and protects patient confidentiality by keeping sensitive patient information private.
  • Follows all protocols and procedures to ensure safe delivery of patients, their possessions, supplies, etc.
  • Maintains a secure and clean work environment by adhering to standards and regulations that are set forth by the facility, local and federal agencies.
  • Offers comfort and support to patients and families.
  • Presents a professional image and customer focus.
  • Cross-trains on EMR to help check in and / or scrub schedules when needed.
  • Practices teamwork by helping others willingly and communicating in a professional manner.
  • Updates job knowledge by participating in educational opportunities; reading professional publications.
  • Operates standard office equipment (e.g. copier, personal computer, fax, etc.).
  • Has regular and predictable attendance.
  • Adheres to Advanced Pain Care’s Policies and procedures.
  • Performs other duties as assigned.

    • Requirements : Qualifications

    Education : Requires a high school diploma or GED, and current CPR or BLS certification, or must be obtained within 30 days of hire.

    Current driver’s license and clean record is required.

    Experience : One or more years in a healthcare setting and / or transportation experience preferred

    Knowledge, Skills and Abilities :

  • Clear and precise communication
  • Ability to operate a company vehicle responsibly
  • Effectively manages day by organizing and prioritizing
  • Possesses excellent customer service skills and abilities
  • Protects patient information and maintains confidentiality
  • Knowledge of general medical terminology
  • Organizational skills and ability to identify, analyze and solve problems
  • Works well independently as well as with a team
  • Strong written and verbal communication skills
  • Interpersonal / human relations skills

    • Working conditions

    Environmental Conditions : Medical Office environment

    Physical Conditions :

  • Must be able to work as scheduled – typically business hours are 8 : 00 – 5 : 00 M-F
  • Must be able to sit and / or stand for prolonged periods of time
  • Must be able to bend, stoop and stretch
  • Must be able to lift and move boxes and other items weighing up to 30 pounds.
  • Requires eye-hand coordination and manual dexterity sufficient to operate office equipment, etc.
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    Patient Transporter • Killeen, TX, US