Customer Service

Watson Apparel Co, LLC is looking for an organized, charismatic, attentive & experienced Full-Time Customer Service Representative to join our Corporate office.

The Customer Service Representative will work with customers via phone and / or email who have complaints, orders, or require information about products / services purchased from the organization and provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process.

Qualifications of the job :

• 1 to 2 years of demonstrated customer service experience (preferably in a retail / clothing environment, call / customer support center, or business / office administration setting)
• Attention to detail and great organization skills
• Communication Skills (via phone lines and / or email)
• Problem-solving aptitude
• Demonstrated ability to meet and maintain work schedules and deadlines
• Experience with Microsoft Office (Word & Excel)
• Ability to work independently and in a team setting

Preferred Qualifications :

Pay range : $15-$17 / hr

Benefits : Dental insurance

Health insurance

Vision insurance

Schedule : Day shift

Monday to Friday

Weekends as needed

Ability to commute / relocate :

Virginia Beach, VA : Reliably commute or planning to relocate before starting work (Required)

Work Location : In person