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Dental Front Office Assistant

Dental Front Office Assistant

Killeen Dental Health CenterKilleen, US
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Position Summary :

Killeen Dental Health Center , a thriving practice in Killeen, TX, is looking for a Business Assistant to join our team! At KDHC, we believe that our practice culture and philosophy are what make us unique. Our practice vision is simple; "Better Today Than Yesterday." Everyone at KDHC strives to live up to this every day, from the Doctors to the newest team members. We are adding a Business Assistant to our growing team. Our ideal candidate is invested and dedicated to delivering the highest quality of care to our patients, a team player, has prior dental experience, exceeds at customer service and multi-tasking, and is detail oriented.

Supporting our front office as a Business Assistant , you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Heartland Dental was recently recognized by Newsweek for two awards : and America’s Greatest Workplaces for Diversity in . These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.

More about the role

  • Greet and welcome patients as they enter the office to create a great first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

  • Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front loaded education and training, providing you the opportunity to develop to your full potential
  • Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
  • Access to on-demand Daily Pay

    • Minimum Qualifications

  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.

    • Preferred Experience

  • 1+ years of experience in a dental or medical setting
  • 1+ years of experience with insurance billing and accounts receivable
  • Dentrix or other dental software experience

    • Physical Requirements :

  • Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
  • Prolonged periods sitting at a desk and working on a computer
  • Must be able to lift up to 15 pounds at times
  • Availability to attend virtual training sessions (or in-person) periodically throughout the year
  • As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre-employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.
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    Dental Front Office • Killeen, US