Dental Front Office Assistant

Position Summary :

Killeen Dental Health Center, a thriving practice in Killeen, TX, is looking for a Business Assistant to join our team! At KDHC, we believe that our practice culture and philosophy are what make us unique. Our practice vision is simple; "Better Today Than Yesterday." Everyone at KDHC strives to live up to this every day, from the Doctors to the newest team members. We are adding a Business Assistant to our growing team. Our ideal candidate is invested and dedicated to delivering the highest quality of care to our patients, a team player, has more than 3 years of dental experience, Dentrix, and presenting treatment plans.

Supporting our front office as a Business Assistant , you’ll be surrounded by camaraderie and partnership - where patients come first, and continuous learning is encouraged! Hard-working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve.

Heartland Dental was recently recognized by Newsweek for two awards : and America’s Greatest Workplaces for Diversity in . These prestigious honors come after the organization was reviewed among 1.5 million large and mid-sized companies in a nationwide study and achieved a 5-star rating for both awards.

More about the role

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What You’ll Gain

Minimum Qualifications

Preferred Experience

Physical Requirements :