Financial Counselor PRN

Employment Type : Part time

Shift : Description :

Position Purpose :

The Financial Counselor is responsible for meeting with patients / guarantors who require assistance in seeking and applying for healthcare funding (e.g. Charity Care Medicaid or other local / governmental funding program) and / or require assistance in reviewing and establishing payment options. The Financial Counselor is responsible for a broad spectrum of duties beginning with the initial patient contact via the pre-admit / pre-registration functions and ending with the control and maintenance of the patients account until discharge. Within this range the Financial Counselor is responsible for determining the financial status of the patient during the financial counseling process. The position may also perform cashier and customer service functions.

What you Will Do :

Performs activities that relate to financial counseling for multiple patient types (Inpatient Admissions Outpatient Observation and Bedded Outpatients Diagnostic Outpatients Ambulatory Surgery Emergency Department Registrations Series accounts etc.) dissemination of patient information and support coverage of other departmental divisions

Monitors reservation and scheduling information to initiate the financial counseling process on a pre-service time-of-service and post-service basis. Reviews prior account notes for any information that might aid in the application / payment process as well as documents all encounters and actions. Ensures that all accounts are properly classified in the patient accounting system :

Informs patient / guarantor of their liabilities and collects appropriate patient liabilities

Seeks appropriate funding based upon patient requirements collecting supporting documentation (payroll stubs tax returns credit history etc.) as required. Provides information and education to the patient family member and / or guarantor of the application / documentation process.

Assists patient / guarantor in completing a charity application financial statement and / or payment contract when required according to hospital policies.

Analyzes such applications along with income / resident documentation in order to advise the patient of available options

Hours / Schedule : PRN (as needed)

Minimum Qualifications :

Education :

High school diploma or equivalent combination of education and experience required.

Associate degree preferred.

Experience :

Must have demonstrated competence in registration and claims processing for at least six months.

Computer / PC experience required.

Past work experience of at least one year within a hospital or clinic environment an insurance company managed care organization or other financial service setting performing financial counseling financial clearance and / or customer service activities is required.

Knowledge of insurance and governmental programs regulations and application processes (e.g. Medicare Medicaid Social Security Disability Champus Supplemental Security Income Disability etc.) managed care contracts and coordination of benefits is required.

Special Skills and Competencies :

Excellent communication (verbal and writing) and organizational abilities. Excellent interpersonal skills are necessary in dealing with peers internal and external customers.

To successfully accomplish the essential job functions of this position the incumbent will be required to work independently read write and operate keyboard and telephone

effectively.

Must be comfortable operating in a collaborative shared leadership environment

Courtesy and tact in dealing with patients visitors staff and physicians.

Ability to type an average of 40 words per minute or data entry skills (50-60 keystrokes per minutes).

Possesses excellent working knowledge of insurance.

Ability to exercise caring and compassion in a competent and efficient manner regardless of a patients economic status race religion age sexual orientation or disability.

Position Highlights and Benefits :

Education Assistance offered

Effective Day 1 Benefit Package(Medical Dental Vision and more)for positions 20 hours per week or greater

Competitive wages; including weekend and night differentials

Generous paid time off program

Retirement Savings program with employer match starting on Day 1

Ministry / Facility Information :

MercyOne North Iowa Medical Center provides expert health care to 15 counties.

MercyOne North Iowa Medical Center is a 342 bed regional referral teaching hospital in Mason City Iowa. MercyOne New Hampton Medical Center is an 11 bed rural access hospital in New Hampton Iowa. Our service area spans 15 counties across northern Iowa and southern Minnesota. We serve a population over 260000.

With more than 3000 colleagues and a medical staff of almost 500 physicians and allied health professionals MercyOne North Iowa Medical Center is the largest employer in the region.

MercyOne Medical Group North Iowa is part of Iowas largest multispecialty clinic north Iowa our clinics are made up of more than 25 primary care pediatric internal medicine and specialty clinics.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.

Key Skills

Financial Services,Financial Models,Account Management,General Ledger Accounts,ERP,Payroll,External Auditors,Customer Relationships,Credit Card,Financial Statements,Business Units,Annual Budget,Income,New Clients,Financial Management

Experience : years

Vacancy : 1