Contracted Technology Support Level 2

Technology / Contracted Technology Support - Computer Technician

• Date Posted :

12 / 2 / 2025

• Location :

Central Office - Technology Department

• Closing Date :

until filled

Job Posting : Level 2 Help Desk Technology

Terms of Employment :

• 3rd Party Contract
• 40 hours per week
• 12-month position

Compensation :

$18.00 to $20.00 per hour (based on experience and skill level)

Job Goal : The Level 2 Computer Technicianposition provides essential first-line technical support to students and staff across Monroe Public Schools. Based at the Administration Building this role supports the daily operation and maintenance of district technology systems.

Reports To : Director of District Technology

Qualifications :

• High school diploma or equivalent.
• At least one (1) year of experience in IT support including the installation configuration maintenance and troubleshooting of operating systems hardware and peripheral devices.
• Strong attention to detail and ability to follow technical instructions.
• Effective time management and organizational skills.
• Excellent communication and interpersonal skills with the ability to interact professionally in person by phone and in writing.
• Ability to work independently and collaboratively.
• Willingness to learn take direction and adapt to evolving technology needs.
• Valid drivers license with a clean driving record (required for travel between locations).
• Successful completion of a criminal background check.

Responsibilities :

• Provide front-line technical support for staff and students across the district.
• Troubleshoot and resolve hardware software and connectivity issues.
• Install and configure systems applications and devices.
• Respond to and document help desk tickets in a timely and accurate manner using district ticketing systems.
• Perform preventative maintenance and routine system updates.
• Maintain and secure assigned areas including locking / unlocking doors and setting alarms.
• Travel to district locations as needed to provide on-site support.
• Lift and move equipment weighing up to 65 lbs.
• Wear district-approved uniform during all shifts (shirts provided; employee supplies khaki or black pants and slip-resistant shoes).
• Work overtime as needed.
• Perform other duties as assigned by the supervisor.

APPLICATION PROCEDURE

• Applications are accepted until a position is filled.
• Only applicants who supply the requested documents outlined below and fully complete the application will be considered.
• Faxed mailed and emailed applications will not be accepted.
• All applicants will be thoroughly screened by a review panel to determine those individuals who will advance in the multi-stage selection process.

External Applicants : Must complete online application at . Click on Employment Opportunities and Applitrack and follow instructions to apply for this position. Supporting documents required (resume transcripts and applicable certifications / license) must be uploaded with the application.

Internal Applicants : Must complete online application at . Click on Employment Opportunities and Applitrack and follow instructions to apply for this position. Supporting documents required (resume) must be uploaded with the application.

Notice of Nondiscrimination

It is the policy of Monroe Public Schools not to discriminate based on religion race color national origin disability age sex sexual orientation gender identity or expression height weight familial status or marital status in its programs activities or employment. For information contact the office of the Superintendent of Schools 1275 N. Macomb St. Monroe MI 48162 .

The Monroe Public School District is an equal opportunity employer and complies with the Michigan Civil Rights Act and Title IX Guidelines.

#INDLP1

Key Skills

Computer Science,SQL,Active Directory,Customer Service,Incident Management,Access Points,OS,Asset Management,Linux,VPN,User Accounts,Desktop,Backup,Technical Support,Application Support

Employment Type : Contract

Experience : years

Vacancy : 1

Hourly Salary Salary : 18 - 20