Director, Service Design

Director, Service Design

Belong. Believe. Be You. Belden.

Propel your career surrounded by a diverse team of innovative, goal-oriented individuals who are pursuing the next generation of connectivity solutions. At Belden, you'll participate in work that will challenge you and position you to excel. You'll collaborate with colleagues from around the world, gaining exposure to a broad base of expertise and perspectives.

Together, we'll continue on a journey of innovation, creating a connected world and paving the way for automation. Join us and let's build the future.

As the Service Design Director, you will lead the strategy and development of our global services portfolio, ensuring it enhances our solution offerings across priority vertical markets and complements the regional needs of our commercial organizations. You will design both standard and vertical-specific services spanning the entire customer experience spectrumincluding design, install, hypercare, and run & maintain phases. You are accountable for global governance standards and for seamless handoffs to regional service managers for delivery.

This is a growth-focused roleideal for a builder who thrives in uncertainty, demonstrates resilience and initiative, and is motivated by creating new processes and solutions rather than maintaining established routines. You will manage, mentor, and develop a team of Service Offering Managers, Innovation Service Designers, and Service Enablement Managers. Flexible work options are available (Remote / Hybrid, with travel as required).

You will make a difference in the following ways :

• Clear Strategy for Services : Set the vision and roadmap for Belden's global services portfolio, aligned with innovation and vertical market needs.
• Distinct Points of Differentiation : Create and launch innovative, vertical-specific service offerings that drive adoption and set Belden apart in addition to standard services required of a solutions provider.
• Global Governance with Regional Execution : Establish and enforce global standards for service design and delivery, while partnering with regional commercial teams to ensure practical execution, local market relevance, and effective knowledge transfer from design to front-line delivery.

What you bring :

Let's Write the Next 100 Years Together. Join a global community striving to improve connectivity and security. The work we're doing puts our people on the front lines of impacting lives and shaping the future. Propel your story of innovation by helping Belden write the next chapter in ours. Shape your future at Belden.