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Membership Specialist

Membership Specialist

ISSAPuyallup, WA, US
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Membership Specialist

The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative, and entertaining experience for all members and guests during their visits. The Membership Specialist is responsible for driving potential members into the gym to deliver industry leading customer service to them as well as our current members. This service must translate into exceeding personal revenue targets issued by management through both internal and external prospecting. This is a full-time position reporting directly to the Assistant General Manager & the General Manager.

Essential Duties & Responsibilities

Lead Generation & Appointment Booking

  • External Marketing, Promotions, and Prospecting
  • Internal Marketing and Prospecting
  • Book Membership Appointments
  • Ensure Appointments Translate into Guests

Guest Touring, Membership Presentations, & Personal Production

  • Ensure 100% of Guests are Presented the "Fitness Tour"
  • Use Company Approved Presentation for Membership Options
  • Ensure Each New Member Meets a Manager
  • Meet or Exceed Personal Sales Room Financial Goals
  • Minimum Expectations for New Membership Units and Personal Training Units
  • Hold Sales Drivers Accountable to Required Sales Behaviors
  • Ensure Integrity of Each Sale
  • Customer Service

  • Follow Up with Members
  • Provide Highest Level of Customer Service
  • Assist in Maintaining Clean Facility
  • Accountable for Saving Members Requesting to Cancel
  • Miscellaneous

  • Sales Schedule
  • Mandatory Meetings
  • Uniform Policy
  • Timekeeping
  • Organization Relationships
  • Required Qualifications

  • Knowledge, Skills & Abilities
  • Minimum Certifications / Educational Level
  • Minimum Experience
  • Physical Requirements
  • Compensation : $15.00 - $30.00 per hour

    Train Different, Live Different, Work Different. At UFC GYM we inspire others to reach their potential in and out of the gym. We are passionate about maximizing potential in our members, our teammates and ourselves. Think big, don't settle and change lives including your own. If you believe in excellence, value a high-performance lifestyle and are passionate about enriching lives through health and fitness, then you belong here.

    UFC GYM is an original. The Original. We are proud to be the global leader in mixed martial arts inspired fitness and conditioning. Forged from the partnership of two powerhouses, the Ultimate Fighting Championship and New Evolution Ventures (NEV), we empower everyone to access the training benefits and programs of elite UFC athletes.

    UFC GYM is more than a brand. We are a community of fitness committed individuals who believe in the power of a team approach. Your success is our success. Join our family and find out! If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at our company, please contact us at (714) 668-0911 or contact@ufcgym.com.

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    Membership Specialist • Puyallup, WA, US