Quality Professional

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title : Quality Professional

Location(s) : Houston, TX

Position Description :

• Drives and monitors NPS and CXI measures along the E2E customer journey.
• Creates transparent and open environment for quality culture together with management.
• Gives guidance that risks are identified, considered and controlled throughout the design and the use of the Quality Management system.
• Creates real-time transparency for ad-hoc analysis, instant decision making, preventive action and continuous improvement.
• Drives innovative digital solutions to improve quality by thinking outside of the box, coaching and fostering the application of creativity methods.
• Trains employees in a specific quality area.
• Coaches team members of agile / lean projects or even leads agile projects e.g. as a SCRUM master.
• Ensures, implements and assesses quality-related standards and legal requirements in a specific quality area, or in organizational unit(s) assigned.
• Analyzes and improves a series of process steps by applying appropriate methods like Value Stream Mapping.
• Coordinates a group of quality-related staff without leading the team.
• Ensures effective cooperation with both internal and external stakeholders.
• Coordinates an assigned international / national quality network in a specific quality area.

Impacts :

Key Responsibilities :

"Experienced Professional" These positions are expected to contribute to and deliver business processes or detailed technology solutions, in a self-managed and target oriented manner, and thus contributes to team results.

Experience :

Knowledge :

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.