Front Office Assistant

Job Description

Job Description

Description :

With over 60 years of service to the community as the premier imaging center in Tallahassee, we continue to grow and thrive. We are seeking a Front Office Assistant to join our growing team. This is a full time, benefits-eligible position. The hours for this position are Monday-Friday 8a-5pm. This is a full time permanent position in which we are seeking a long term employee.

This position includes :

• Excellent health coverage (CHP) with low monthly employee premiums
• 10.3% 401K / Pension contribution with no match requirements
• 23 days of paid time off accrued during first year of employment

JOB TITLE : Front Office Assistant – RA / WIC

GENERAL SUMMARY OF DUTIES :

Responsible for greeting and checking patients in and out in a warm, friendly manner. Provides efficient and helpful customer service in a fast-paced medical office environment with a commitment to excellence.

ESSENTIAL FUNCTIONS :

Requirements : EDUCATION :

High school diploma or equivalent.

EXPERIENCE :

Minimum of one year work experience, preferably in a medical office setting.

Knowledge of medical terminology desirable.

Computer experience required.

KNOWLEDGE :

Knowledge of reception tasks and clinic policies.

Knowledge of how to use office equipment, including phone and computer.

Knowledge of customer service concepts and techniques.

SKILLS :

Skill in operating a computer and copy machine.

Skill in answering the telephone in a pleasant and helpful manner and using a multi-line telephone system.

ABILITIES :

Ability to communicate clearly in person and on the phone and establish and maintain cooperative relationships with patients, families, physicians, and staff.

Ability to organize and prioritize tasks effectively.

Ability to read, understand and follow oral and written instructions and file correctly by alphabetic or numeric systems.

PHYSICAL / MENTAL DEMANDS :

Sitting and / or standing for extended periods of time. Occasional stress related to dealing with patient problems and workload. Light lifting (less than 10 pounds). Manual dexterity for using a computer keyboard.

ENVIRONMENTAL / WORKING CONDITIONS :

Office setting, well lit and ventilated. Possible exposure to communicable diseases. Contact involves dealing with vulnerable populations (i.e., elderly, ill and injured) in a compassionate and patient manner.

EXPOSURE DETERMINATION TO BLOODBORNE PATHOGENS :

Category III : Classification in which employee has no occupational exposure to bloodborne pathogens.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.

Radiology Associates of Tallahassee is an EOE and drug and smoke free workplace.