Event Manager

Description

Reporting to the Director of Events, the Event Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event and event settlement. In addition to managing assigned events, this position will be responsible for scheduling and supervising part-time Guest Services staff. The manager will also assist in development and implementation of event department policies, programs and procedures.

Responsibilities

• Manage all aspects of arena shows, banquets, trade shows, and other events that are assigned by Director of Events
• Thoroughly describe the venue’s services and outline how the services are coordinated to clients
• Advise clients with event logistics and suggest the most effective ways to use the facility for specific types of event functions
• Responsible for the hiring, terminating, performance evaluations, scheduling, training and development of approximately 150 Guest Services staff.
• Design set up diagrams in AutoCAD program based off event needs for approval by the client
• Work with the operations department to ensure all events are set up to the client’s specifications and that all fire codes and safety regulations are being followed
• Communicate with Director of Food and Beverage, Chefs and Catering Manager on needs of each event
• Create and distribute detailed Event Data Sheets prior to every assigned event
• Update event estimates, as needed, to send to the client and complete a final settlement upon completion of each event
• Have the ability to problem solve, make quick decisions and delegate responsibility while remaining professional and pleasant in the midst of stressful situations
• Serve as manager on duty as scheduled
• Coordinate the collection, input and documentation of all required employee information for part-time event staff
• Processes and submits biweekly Events Department payroll to HR
• Complete all duties with a customer service focus through teamwork & dedication to OVG’s mission and principles
• Other duties as assigned