Communication Control Officer

Communication Control Officer

The Communication Control Officer is responsible for performing specialized work in receiving, routing, and dispatching requests for services which come through the Communication Center; for maintaining an accurate status of all field units; for monitoring various radio frequencies; for maintaining and reacting to alarm systems; for maintaining specified logs; for initiating Communication Receipts and for performing routine clerical tasks. They shall be required to perform miscellaneous tasks as assigned.

• Must be able to operate the base station radio system in accordance with proper radio procedure and FCC regulations. The Dispatcher will receive information from and dispatch assignments to various field units concerning reported incidents of a criminal nature and / or requests for services.
• Must initiate CAD system input to handle all information coming into the Communication Center as a means for informing different sections / departments of a need for repair or follow-up, as well as keeping Department supervisors informed of all pertinent information.
• Must maintain a complete and accurate Radio Log for the tour of duty by means of data entry into the computerized CAD system.
• Must monitor and receive by radio, telephone, security and fire alarms, etc.; information relative to the public safety status of the University and surrounding community.
• Must be able to determine the significance of the communication and according to established policies and procedures, with considerable latitude for judgment, initiate action and communicate information to field officers and other appropriate officials and agencies prioritizing in the event of increased activity.
• Must maintain and prepare all logs and files as indicated, provide information to members and guests of the University; must maintain a professional demeanor at all times.
• Must control keys of various organizations per written procedures and maintain the integrity of the key cabinet working with the University Lock Shop.
• Monitor Providence Police and Fire Department radio frequencies and rebroadcast relevant information to patrol officers.

Qualifications

Benefits of Working at Brown :

Information on the Benefits of Working at Brown can be found here.

Still Have Questions?

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EEO Statement :

Brown University is an E-Verify Employer. As an EEO employer, Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person's race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law.