Media Services Technician

Job Posting Location :

Claremont, CA

Job Posting Title :

Media Services Technician

Job Description :

ABOUT POMONA COLLEGE : Located near Los Angeles, California, Pomona College is widely regarded as one of the nation's premier liberal arts colleges. Established in 1887, Pomona College is known for small classes, a challenging curriculum, close relationships between students and faculty, and a range of student research and leadership opportunities. Pomona is a member of The Claremont Colleges

Job Purpose

The Media Services Technician operates, maintains, distributes, and supports audio-visual systems across Pomona College’s technology-enhanced classrooms, meeting spaces, and event venues. This role ensures seamless multimedia experiences and exceptional customer service while troubleshooting AV and computing issues.

Essential Functions

• Provide technical support and troubleshooting for classroom and meeting space AV systems
• Support AV needs for major campus events (e.g., Alumni Weekend, Family Weekend, Convocation, Board of Trustees meetings)
• Install software and firmware updates on classroom computers, control systems, and laptops
• Track and maintain inventory of media equipment and supplies
• Provide technical support for web conferencing platforms
• Assist with digital signage systems (software, displays, computers)
• Log equipment updates, relocations, and inventory changes
• Document procedures, workflows, and technical protocols
• Stay current with emerging AV technologies through training and conferences
• Complete special projects and assignments as needed
• Deliver high-quality customer service to faculty, staff, students, and guests

Qualifications

Education and Experience

Required Knowledge and Skills

IT and Systems Integration

Communication and Collaboration

Strategic and Operational Awareness

Cognitive and Physical Capabilities

Work Schedule

HOURLY RATE : The hourly rate for this role is between $24.50 and $27.27 per hour with a competitive benefits package. The specific factors that the College will consider when offering a salary to an individual will include, but not be limited to : education, training, relevant prior experience, and performance in prior roles. All staff positions are ineligible for visa or permanent resident card sponsorship. As a California employer, Pomona College requires all employees to be residents of California.