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Application Analyst
Application AnalystMotion Recruitment • Boston, MA, United States
Application Analyst

Application Analyst

Motion Recruitment • Boston, MA, United States
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We are currently partnered with an Ivy-league University in Boston, MA looking to add an Application Analyst to their team on a hybrid basis. Local candidates only.

This is an initial 6-month contract on W2 with the potential to extend, eligible for full benefits.

Responsibilities :

  • Diagnose, escalate and resolve software incidents for vendor-based and custom developed applications such as Microsoft 365 Exchange, Teams, Slack, and Zoom
  • Participate in projects providing subject matter and technical expertise on applications
  • Configure applications to match business needs
  • Draft and update use case and technical documentation as needed
  • Create troubleshooting guides and knowledge articles
  • Complete other responsibilities as assigned

Qualifications :

  • At least 2 years’ progressively responsible experience as an application administrator or in a technical support role is required
  • Bachelor's degree in computer science, technology, management information systems, computer engineering, or similar field
  • Experience administering, configuring, and maintaining Microsoft 365 applications
  • Experience with the administration and support of Microsoft M365 collaboration suite
  • Developing and implementing workflows using Power Automate
  • Advanced Microsoft Exchange mailbox administration
  • Demonstrated experience troubleshooting mail flow problems
  • Experience with creation of scripts in PowerShell
  • Demonstrated solution design using both technical and business process approaches is preferred
  • Experience with custom developed applications and the software development life cycle is preferred
  • Experience leveraging APIs, reporting, and data analytics is preferred
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    Application Analyst • Boston, MA, United States

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