Director, Account Management

Director, Account Management

Director, Account Management, Mobility Sector

We're Concentrix. The intelligent transformation partner - solution-focused, tech-powered, intelligence-fueled. As a global technology and services leader, we power the world's best brands, today and for the future. Leveraging unique data insights, profound industry expertise, and cutting-edge technology solutions, we serve as a strategic transformation partner. Our aim is to empower organizations globally, streamlining their operations, interactions, and transactions.

The ideal candidate will have experience with a global digital transformation services company and possess the capability to represent a diverse array of solutions including business strategy, experience design, software engineering, automation, and operations. Candidates should have experience in engaging and building relationships with business decision makers and executives at the CXO level. Experience in the Mobility Sector and account management, especially with large, complex global clients, is recommended. Significant international travel expected. This role is Work from Home anywhere in the United States.

You will be responsible for :

• Understanding the digital transformation landscape.
• Understanding CX technical solutions and the value it creates for clients.
• Creating and maintaining strong relationships with business decision makers.
• Delivering sales presentations to decision makers.
• Identifying and planning opportunities that drive account growth.
• Working with the account team to formulate and maintain the Account Growth Plan.
• Coordinating responses to RFI / RFPs.
• Coordinating with sales, technical, and delivery teams to drive positive outcomes.
• Owning the P&L and financials.
• Achieving the business KPI's (Growth %, Revenue, GM, Utilization, CSAT).

Your skills and requirements will include :

The base salary range for this position is $121,600- $152,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is December 15, 2025.

Physical & Mental Requirements : While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

Concentrix is an Equal Opportunity / Affirmative Action Employer including Disabled / Vets.

For more information regarding your EEO rights as an applicant, please visit the following websites :

To request a reasonable accommodation please click here (https : / / jobs.concentrix.com / global / en / reasonable-accomodation) .

If you wish to review the Affirmative Action Plan, please click here (https : / / jobs.concentrix.com / global / en / affirmative-action) .

Location : USA, OH, Work-at-Home

Language Requirements :

Time Type : Full time