Treasury Services Associate - Division of Finance

Treasury Services Associate - Division of Finance

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title

Treasury Services Associate - Division of Finance

Job Profile Title

Accountant / Financial Analyst

Job Description Summary

The Treasury Services Associate will provide treasury related support and timely customer service to Penn faculty and staff as well as assist Treasury Services leadership with various cash and credit card training, policy enforcement and oversight across the University.

The role will provide exceptional service delivery for cash / check handling and training, access to online banking platforms, remote deposit capture (RDC) and smart safe access and training.

The role also provides merchant support such as setting up online payment processing and assisting with reconciliation, ordering terminals, and supporting Treasury Services leadership with ensuring campus merchants remain PCI compliant.

The Treasury Services Associate will possess excellent customer service acumen and be familiar / have knowledge of Treasury operations and PCI Compliance.

In the Division of Finance, we recognize diversity and inclusion is paramount to a positive and thriving work environment; it is a business imperative. We are committed to actively fostering diversity, inclusion and cultural competency throughout our research, development, and operational efforts in the Division of Finance. This role will be critical in supporting those efforts and demonstrating behaviors and competencies that reflect Penn's values.

We take pride in the myriad ways that diversity enriches our curriculum, and the cultural and social life of our campus. Penn's commitment to achieving eminence through diversity is ultimately a commitment to creating a more vibrant university so that our graduates will be both stimulated and empowered to shape a better world.

Job Description

Provide exceptional customer service and clear communications to Penn faculty and staff around all aspects of cash management, merchant services and general revenue processing and application across campus.

The Treasury Services Associate will monitor the Treasury Services support portal in BEN Helps and answer support tickets in a timely manner with superior customer service. This support can include but may not be limited to :

• Cash Management : remote deposit capture (RDC) scanner orders, support, and training; setting up new RDC locations; user access and maintenance of online banking platforms and token management; user access to BEN Deposits; smart safe training and support; monitor and support cash logistics across campus, serving as point of contact for vendors (armored couriers / smart safes); other support as needed.
• Merchant Services : setting up online and point-of-sale (POS) payment processing; ordering terminals; manage Treasury credit card terminal loaner program; setting up new merchant accounts and Merchant IDs (MIDs), assisting merchants with annual Self-Assessment Questionnaire (SAQ) completion and training; other support as needed.
• Accounts Receivable : support Treasury Services leadership in monitoring accounts receivable procedures and systems across campus; provide oversight and support schools / centers in maintaining university vendor profiles for various partners.
• University Communications : ensure Treasury Services section of Finance & Treasury website is up to date with current information around cash management, merchant services and revenue processing and application.
• Serve as a liaison between the Cash & Debt Management team and Penn staff ensuring revenue gets applied correctly in the general ledger via the Treasury Management System (TMS) and fraud filter authorizations are confirmed. Notify departments of incoming payments, when necessary, with the continuous goal of automating as many transactions as possible. Identify and correct errors, as needed.
• Accurately Process School / Center Deposits. Maintain BEN Deposits system and users and monitor cash deposits and cashier's adjustments feeder files.
• Maintain Cash and Credit Card Suspense Accounts, including daily reconciliation of items in suspense with general ledger. Perform outreach to departments and payers to try and determine where deposits should be posted.
• Support Daily and Monthly Reconciliation of Deposit Activity to General Ledger : resolve deposit discrepancies and prepare correcting entries; perform monthly reconciliations for object codes 1140, 1142, 1144, 1146 and 2401 and submit to Cash and Debt Manager for review and approval.
• Support Policy Enforcement and Penn Training : Support the Treasury Services team in ensuring policies are enforced across the university via annual audits, provide in-person training as needed, and assist Treasury Services leadership by ensuring online training for cash & check handling, BEN Deposits and PCI compliance is up to date.
• Additional Treasury Support and Administrative Assistance - order deposit supplies; handle foreign and returned checks; place cash orders for departments as needed; manage petty cash accounts and custodians; other duties and responsibilities as assigned.

Qualifications :

Job Location - City, State

Philadelphia, PennsylvaniaAccountant / Financial Analyst

Department / School

Division of Finance

Pay Range

$51,824.00 - $70,000.00 Annual Rate

Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.

Affirmative Action Statement

Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements

Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits

To learn more, please visit : https : / / www.hr.upenn.edu / PennHR / benefits-pay

To apply, visit https : / / wd1.myworkdaysite.com / en-US / recruiting / upenn / careers-at-penn / job / Franklin-Building / Treasury-Services-Associate Division-of-Finance_JR00087292

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