Job Title | Qualified Professional, IDD (hybrid) Join Us | Covenant Case Management Services Covenant Case Management Services is seeking an energetic and compassionate Qualified Professional with experience in intellectual and developmental disabilities (I / DD) to lead a team providing support to individuals in the Currie / Wilmington area.
You will play a pivotal role in ensuring high-quality service delivery, fostering positive relationships, and advocating for the individuals we serve.
What You Will Do
- Responsibilities Team Leadership :
|Oversee and supervise direct care staff, ensuring their effectiveness and adherence to best practices.
Staff Management :
Manage staffing schedules, provide guidance, and ensure adequate staffing coverage.Service Coordination :
Coordinate and provide quality services, ensuring they align with CCMS goals and individual needs.Relationship Building :
Establish and maintain positive relationships with MCOs, collaborating agencies, and families.Assessment and Planning :
Conduct person-centered assessments, develop functional and measurable goals, and create individualized support plans.Training and Development :
Train staff on client-specific needs, ISPs, and related information.Administrative Tasks :
Ensure timely submission of authorizations, complete progress reports, participate in audits, and review documentation.Advocacy :
Advocate for individuals and their families to ensure they receive necessary services.Data Analysis :
Review data and billing to ensure accuracy and compliance.Supervision and Training :
Conduct monthly supervision meetings, provide training, and ensure compliance with policies and procedures.On-Call Services :
Be available for on-call crisis services as scheduled.Quality Assurance :
Implement performance improvement measures and ensure compliance with program standards.Compliance :
Ensure staff and contractors adhere to company policies and procedures.Community Engagement :
Represent CCMS in community activities and participate in interagency meetings.Consent :
Obtain necessary consents from individuals and legally responsible persons.Staff Support :
Assist with staff recruitment and training, and provide support during urgent situations.Additional duties and responsibilities as assigned What We Are Looking For
Qualifications Qualified Professional :|Meet the North Carolina definition of a Qualified Professional (see qualifications below).
Experience :
Have at least two years of supervisory and management experience, as well as two years of experience working with individuals with I / DD.Skills :
Demonstrate excellent communication, leadership, adaptability, and problem-solving skills.Resources :
Have reliable access to internet and cell phone and reliable transportation Knowledge : Have a working knowledge of the behavioral sciences and allied disciplines related to I / DD.Physical Requirements :
Be able to lift up to 50 pounds. What We Are Looking For | Education & Licenses Hold a license, provisional license, certificate, registration, or permit issued by a governing board regulating a human service profession, preferred.Have a graduate degree in a human service field with one year of experience.Have a bachelor's degree in a human service field with two years of experience.Have a bachelor's degree in any field with four years of experience.Location | Travel Hybrid Covenant Rewards for You | Benefits Generous Total Rewards Plan – including health insurance, 401k match, and career benefits Diverse and inclusive community focused on growth, compassionate care, and a supportive work environment Powered by JazzHR