Service Advisor / Writer

Job Description

Job Description

Description of the Role :

Key Hyundai of Milford is seeking a talented and motivated individual to join our team as a Service Writer. As a Service Writer, you will be responsible for assisting customers with their automotive service needs, ensuring a seamless and exceptional service experience.

Responsibilities :

• Interact with customers to understand their service requirements and provide appropriate recommendations.
• Document customer concerns and vehicle information accurately.
• Coordinate between customers and technicians to ensure efficient and timely service delivery.
• Keep customers informed about the progress of their service and notify them of any additional repairs or costs.
• Handle customer inquiries, concerns, and complaints in a professional and courteous manner.
• Maintain a clean and organized work area.

Requirements :

Benefits :

About the Company :

Key Hyundai of Milford is a leading automotive dealership located in Milford, Connecticut. We are committed to providing exceptional customer service and high-quality vehicles to our clients. With a dedicated team of professionals, we strive to create a positive and rewarding work environment for our employees.