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Call Center Registered Nurse

Call Center Registered Nurse

The Judge GroupMendota, MN
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Call Center Nurse RN – Field-Based (Arkansas)Location : Field-Based (occasional office presence may be requested)Schedule : Monday–Friday, 7 : 00 AM – 4 : 30 PMRate : Starting @ $35.00 / hourlyDress Code : Professional attire suitable for remote and field-based workPosition Overview : We are seeking a qualified and experienced Registered Nurse (RN) to join our team as a Call Center Nurse supporting adult and aging Medicaid beneficiaries across Arkansas. This field-based role involves conducting remote functional assessments and providing clinical support via telehealth technologies.Key Responsibilities :

  • Conducting functional assessments for adult and aging Medicaid beneficiaries.
  • Utilizing telehealth platforms and mobile technology (., hotspots) to complete remote evaluations.
  • Triaging patient needs and documenting findings accurately.
  • Communicating with beneficiaries and care teams to ensure continuity of care.
  • Returning patient messages and coordinating follow-up actions.
  • Sending faxes and managing documentation workflows.
  • Obtaining and reviewing patient medical histories.

Required Qualifications :

  • Active RN Licensure in Arkansas
  • 3–5 years of experience working with adult and aging populations
  • Experience conducting functional assessments
  • High level of comfort with technology, including remote work tools and telehealth platforms
  • Strong motivational interviewing and communication skills
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    Registered Nurse • Mendota, MN