Call Center Nurse RN – Field-Based (Arkansas)Location : Field-Based (occasional office presence may be requested)Schedule : Monday–Friday, 7 : 00 AM – 4 : 30 PMRate : Starting @ $35.00 / hourlyDress Code : Professional attire suitable for remote and field-based workPosition Overview : We are seeking a qualified and experienced Registered Nurse (RN) to join our team as a Call Center Nurse supporting adult and aging Medicaid beneficiaries across Arkansas. This field-based role involves conducting remote functional assessments and providing clinical support via telehealth technologies.Key Responsibilities :
- Conducting functional assessments for adult and aging Medicaid beneficiaries.
- Utilizing telehealth platforms and mobile technology (., hotspots) to complete remote evaluations.
- Triaging patient needs and documenting findings accurately.
- Communicating with beneficiaries and care teams to ensure continuity of care.
- Returning patient messages and coordinating follow-up actions.
- Sending faxes and managing documentation workflows.
- Obtaining and reviewing patient medical histories.
Required Qualifications :
Active RN Licensure in Arkansas3–5 years of experience working with adult and aging populationsExperience conducting functional assessmentsHigh level of comfort with technology, including remote work tools and telehealth platformsStrong motivational interviewing and communication skills