We're seeking a Salesforce Solution Architect with deep hands-on expertise in Enterprise Product Catalog (EPC) within Salesforce Industries (Vlocity). You'll lead endtoend solution design for complex product models-including pricing, promotions, lifecycle / versioning, and omnichannel selling-ensuring alignment across CPQ, Order Management, Commerce, and downstream fulfillment systems. You'll partner crossfunctionally to enable scalable catalog governance, accelerate product launch cycles, and deliver high-quality customer / agent experiences.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy :
Required Skills & Experience
Demonstrated experience with :
Strong understanding of data modeling, APIs / events, and catalog governance in enterprise environments.
Experience working with omni-channel commerce and agent / CSR flows; ensuring parity and fulfillment feasibility.
Proficient with Agile delivery; excellent communication and stakeholder management skills.
Nice to Have Skills & Experience
Industry background in Communications / Media, Energy / Utilities, Public Sector, or Financial Services with complex offerings.
Familiarity with TM Forum models (Product / Service / Resource) and Open APIs for catalog / ordering concepts.
Knowledge of contract testing and test data virtualization for catalog change validation.
Exposure to performance testing for CPQ / commerce flows and security / RBAC for catalog administration.
Certifications : Salesforce Industries CPQ / EPC, Salesforce Application Architect, Salesforce System Architect, Order Management.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.
Solution Architect • San Francisco, CA, United States