Pre-Licensed Customer Service Agent

A company is looking for a Pre-Licensed Customer Service Representative - Remote. Key Responsibilities Resolve complex consumer issues and advise first level representatives on high level issues Assist policy holders with billing questions and concerns Provide support to policy holders with any policy changes requested Required Qualifications High School Diploma or equivalent Minimum of 6 months of customer service experience Must be 18 years of age or older Ability to type at least 25 words per minute Comfortable with desktop computer systems and general knowledge of Windows-based systems