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IT Technician
IT TechnicianEastridge Workforce Solutions • Fremont, CA, United States
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IT Technician

IT Technician

Eastridge Workforce Solutions • Fremont, CA, United States
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  • serp_jobs.job_card.full_time
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Eastridge Workforce Solutions is committed to connecting skilled professionals with meaningful career opportunities. We are seeking an IT Technician to support our client's team.

Job Title : IT Technician

Location : Fremont, CA

Shift : 1st

Pay Ra nge : $24 - $25 / hr

Employment Type : Temp to Hire

We're seeking an Information Technology Technician who enjoys being the "go-to" problem solver for IT support. This position provides hands-on technical assistance to employees across departments, supporting hardware, software, and network systems in a fast-paced manufacturing environment.

You'll manage Service Desk tickets, resolve daily support requests, and assist with projects involving system upgrades, device management, and collaboration tools

Key Responsibilities

  • Provide Tier 1-2 support for desktops, laptops, and mobile devices (Windows, macOS, some Linux).
  • Troubleshoot hardware, printers, VoIP phones, A / V systems, and scanners.
  • Manage users, groups, and policies in Active Directory and Microsoft 365.
  • Administer and troubleshoot SaaS platforms such as Teams, Outlook, and Atlassian (Jira / Confluence).
  • Support device management using Intune and / or Jamf.
  • Diagnose basic network issues (DNS, DHCP, VPN connectivity).
  • Maintain accurate documentation and knowledge base articles.
  • Participate in IT projects and on-call rotation as needed.

Qualifications

Required :

  • 1-2+ years in an IT support, help desk, or desktop support role.
  • Hands-on experience with Windows and macOS environments.
  • Familiarity with Active Directory, Group Policy, and Office 365 administration.
  • Understanding of common networking protocols and troubleshooting tools.
  • Experience with remote support tools (RDP, TeamViewer, etc.).
  • Strong communication skills and a customer-first mindset.
  • Preferred :

  • Experience with Intune, Jamf, or other device-management platforms.
  • Exposure to Atlassian tools (Jira, Confluence).
  • Knowledge of ITIL processes or change management workflows.
  • CompTIA A+, Network+, or Microsoft certifications.
  • Benefits : Use this link bit.ly / 4cGUQSh to learn more about benefits available to Eastridge's temporary employees. From time to time Eastridge's clients may offer additional benefits to Eastridge employees while on assignment. Information about those benefits will be communicated when applicable.

    Eastridge Workforce Solutions is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Eastridge is unable to provide visa sponsorship to applicants.

    Certain clients require Eastridge to perform background checks and Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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    It Technician • Fremont, CA, United States

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