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Administrative Assistant
Administrative AssistantCharlotte Staffing • Charlotte, NC, US
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Administrative Assistant

Administrative Assistant

Charlotte Staffing • Charlotte, NC, US
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Business Assistant Opportunity

We are looking for a dedicated Business Assistant to join our team in Charlotte, NC. This contract to permanent position offers an excellent opportunity to support the daily operations of a thriving office. The ideal candidate will play a key role in ensuring a seamless experience for both patients and staff through exceptional organizational and communication skills.

Responsibilities :

  • Welcome patients warmly upon arrival to create a positive and detail oriented first impression.
  • Manage patient scheduling and records using Dentrix software.
  • Coordinate and confirm appointments for multiple providers within the office.
  • Process and file insurance claims, including follow-ups on outstanding claims and verification of benefits.
  • Post payments from insurance companies and patients while handling accounts receivable efficiently.
  • Discuss treatment plan costs and payment options with patients in a clear and supportive manner.
  • Collaborate with team members and providers to implement systems that enhance office productivity.

Requirements :

  • Proven experience in administrative support or office management.
  • Experience in healthcare or medical field.
  • Proficiency in Dentrix software or similar patient scheduling tools.
  • Ability to handle inbound calls and provide excellent customer service.
  • Skilled in data entry with strong attention to detail.
  • Familiarity with filing insurance claims and accounts receivable processes.
  • Excellent communication skills to work effectively with patients and team members.
  • Strong organizational abilities to manage multiple tasks and priorities.
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