Community Manager

Overview

Join to apply for the

Community Manager

role at

Conifer Realty .

The Community Manager is responsible for all phases of on-site property operation, under the direction of the Regional Manager. The Community Manager is responsible to maintain all aspects of the property’s assets to Conifer standards.

Responsibilities

Lead the on-site property operation under the direction of the Regional Manager, maintaining all property assets to Conifer standards.

Recruit, hire, train and manage performance of all team members; coach, mentor and conduct regular performance evaluations.

Prepare and submit written employee evaluations and recommendations for salary increases and / or advancement, under supervision.

Maintain attendance records, manage overtime with proper approvals, and enforce Conifer policies and procedures.

Market and approve / disapprove rental applications; prepare, process and sign leases and related forms.

Work with local housing authorities to ensure timely leasing and recertification of residents when applicable.

Provide excellent customer service to residents and resident organizations; respond to inquiries and resident concerns promptly and professionally.

Respond to internal and external requests for information or action in a professional and timely manner, in accordance with Conifer policy.

Property & Operations

Ensure implementation and compliance with all housing program requirements and directives as appropriate.

Actively manage occupancy, maintain waitlists, pre-process applications, and ensure timely turnover and leasing of vacant units.

Handle move-ins and move-outs with attention to inspection checklists; maintain Conifer standards for community upkeep.

Report accidents and emergencies to Risk Management and District Manager; complete required incident reports.

Address maintenance requests promptly and keep written records of work completed.

Inspect community and apartments per Conifer policy; obtain bids for contracts and capital improvements; process and supervise outside contractors for contract compliance.

Financials

Assist in the development of the annual budget; work within approved budgets and obtain District Manager approval for unbudgeted expenses.

Collect rents and manage delinquent accounts; maintain resident and subsidy ledgers.

Process accounts payable timely and in accordance with budget and Conifer procedures; manage bank deposits.

Participate in on-call duties as required and be physically present at the work location during scheduled hours.

May be asked to assist at other Conifer locations as needed.

Other job-related duties and projects as assigned.

Experience

Minimum 1-3+ years of site management or apartment management experience, preferably in affordable housing.

Compliance experience or knowledge (LIHTC, HUD-Sec. 8, RD, others) strongly preferred.

Minimum 1+ years of team supervision experience including training and performance management.

Customer service or sales experience a plus; strong MS Office skills; Yardi Voyager experience desired or other housing software a plus.

Demonstrated ability to solve resident, personnel, vendor and financial problems; budgeting and accounts receivable / payables experience is preferred.

Reliable transportation and valid driver’s license; travel flexibility for training and meetings as scheduled.

Education & Certifications

Minimum High School degree / GED; Associate degree in Business or some college desired; Bachelor's degree a plus.

Certifications Preferred or willing to obtain : COS, TCS, LIHTC, S.T.A.R. Training, and others relevant to affordable housing.

Requirements

Excellent interpersonal and customer service skills.

Collaborative and friendly; strong written and oral communication skills.

Strong business professionalism and judgment; highly organized with good time management and multi-tasking abilities.

Resourceful with effective problem-solving; able to prioritize and adapt quickly; able to work independently or as part of a team.

Positive, outgoing attitude to assist residents, visitors, and colleagues.

Conifer Realty is a professional, service-oriented organization offering a competitive compensation package commensurate with experience, along with excellent benefits that include ongoing training and development, 13 holidays, 15 days paid time off, 401K with company match, medical, HSA, dependent care Flex account, dental, vision; company-paid life, short and long-term disability insurances; and a wellness program.

The salary range for this position is $65,000.00 - $69,000.00. The actual compensation may vary depending on a wide range of factors, including experience, skills, qualifications, certifications, location, etc. This range does not include additional forms of compensation such as bonuses.

APPLY TODAY via our website link : complete our application process and attach your resume. You will hear directly from the hiring manager on next steps in the process. Thank you for your interest in joining the Conifer Team!

Conifer Realty LLC is an Equal Opportunity Employer and does not discriminate on the basis of any legally protected status or characteristic. Minority / Female / Sexual Orientation / Gender Identity / Disability / Veteran.

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